Quick Facts at a Glance
- Recall Date
- December 15, 2025
- Hazard Level
- HIGH
- Brand
- PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
- Category
- Health & Personal Care
- Sold At
- Multiple Retailers
- Geographic Scope
- 1 states
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from FDA - Medical Devices; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
- Product type
- Medical Imaging System
- Model numbers
- Model Number: 722002, System Product Name: Allura Xper FD10F, UDI-DI: N/A, Serial Numbers: 61, 56, 27, 81, 25 +7 more
- Sold at
- Multiple Retailers
- Where affected
- ALL
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
December 15, 2025
Reported by FDA DEVICE
January 21, 2026
RecallRadar source check
January 28, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
Philips has identified that in a limited number of impacted systems the drip tray beneath the cooling unit was not installed under previous field corrections, or evidence of the implementation was not adequately documented. If it is not installed, there is a potential for coolant liquid to contact electrical components. This could lead to electrical short-circuits, which may trigger system fuses and result in system shutdown.
What You Should Do
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. or your healthcare provider for instructions. Notification method: Letter
About This Product
The Allura Xper FD10F is a medical imaging system used in healthcare settings for diagnostic purposes. It provides critical imaging capabilities for various medical procedures.
Why This Is Dangerous
The hazard arises from the potential failure to install the drip tray, which can allow coolant to leak onto electrical components. This may lead to short-circuits and system failures, posing a risk to patients and medical personnel.
Industry Context
This recall is not part of a broader industry pattern.
Real-World Impact
This recall necessitates immediate action from healthcare providers to avoid potential equipment failure during medical procedures, which can disrupt patient care.
Practical Guidance
How to identify if yours is affected
- Check the model number on the device to confirm it is 722002.
- Look for any documentation regarding previous field corrections related to the drip tray.
- Contact Philips for further verification if unsure.
Where to find product info
The model number can typically be found on the device's label or user manual.
What timeline to expect
Expect refund processing to take approximately 4-6 weeks after submission of your request.
If the manufacturer is unresponsive
- Document all correspondence with Philips regarding the recall.
- Follow up via phone or email if a response is not received within two weeks.
How to prevent similar issues
- Always verify the installation of safety components on medical devices.
- Stay informed about recalls through manufacturer websites and healthcare channels.
- Regularly participate in safety training provided by healthcare institutions.
Documentation advice
Keep records of correspondence with Philips, including dates, names, and any reference numbers.
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Product Details
The recalled product is the Allura Xper FD10F, Model Number 722002. It was distributed worldwide, including the US and multiple countries. This recall affects 12 units.
Key Facts
- Recall date: December 15, 2025
- Report date: January 21, 2026
- Quantity recalled: 12 units
- High hazard level
- Affected model: Allura Xper FD10F, Model Number 722002
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