Philips Medical Systems recalled 12 Allura Xper FD10F systems on December 15, 2025, after identifying a potential electrical hazard. The drip tray beneath the cooling unit may not have been installed correctly, posing a risk of coolant leakage and electrical short-circuits. Users must stop using the device immediately and follow recall instructions.
Philips has identified that in a limited number of impacted systems the drip tray beneath the cooling unit was not installed under previous field corrections, or evidence of the implementation was not adequately documented. If it is not installed, there is a potential for coolant liquid to contact electrical components. This could lead to electrical short-circuits, which may trigger system fuses and result in system shutdown.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. or your healthcare provider for instructions. Notification method: Letter
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The Allura Xper FD10F is a medical imaging system used in healthcare settings for diagnostic purposes. It provides critical imaging capabilities for various medical procedures.
The hazard arises from the potential failure to install the drip tray, which can allow coolant to leak onto electrical components. This may lead to short-circuits and system failures, posing a risk to patients and medical personnel.
This recall is not part of a broader industry pattern.
This recall necessitates immediate action from healthcare providers to avoid potential equipment failure during medical procedures, which can disrupt patient care.
The model number can typically be found on the device's label or user manual.
Expect refund processing to take approximately 4-6 weeks after submission of your request.
Keep records of correspondence with Philips, including dates, names, and any reference numbers.
The recalled product is the Allura Xper FD10F, Model Number 722002. It was distributed worldwide, including the US and multiple countries. This recall affects 12 units.
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