Quick Facts at a Glance
- Recall Date
- December 15, 2025
- Hazard Level
- HIGH
- Brand
- PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
- Category
- Health & Personal Care
- Sold At
- Multiple Retailers
- Geographic Scope
- 1 states
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from FDA - Medical Devices; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
- Product type
- Medical Imaging System
- Model numbers
- Model Number: 722038, System Product Name: Allura Xper FD20/20, UDI-DI: 00884838054226, Serial Numbers: 11, 117, 110, 134, 64 +3 more
- Sold at
- Multiple Retailers
- Where affected
- ALL
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
December 15, 2025
Reported by FDA DEVICE
January 21, 2026
RecallRadar source check
January 28, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
Philips has identified that in a limited number of impacted systems the drip tray beneath the cooling unit was not installed under previous field corrections, or evidence of the implementation was not adequately documented. If it is not installed, there is a potential for coolant liquid to contact electrical components. This could lead to electrical short-circuits, which may trigger system fuses and result in system shutdown.
What You Should Do
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. or your healthcare provider for instructions. Notification method: Letter
About This Product
The Allura Xper FD20/20 is a medical imaging system used in healthcare settings for diagnostic purposes. Healthcare providers rely on this technology for accurate imaging and patient assessment.
Why This Is Dangerous
The hazard arises from a missing or inadequately documented drip tray that can allow coolant to leak onto electrical components, leading to potential short circuits and system failures.
Industry Context
This recall is not part of a broader industry pattern.
Real-World Impact
Failure to address this recall can lead to significant operational disruptions in healthcare settings. It poses serious risks to patient safety and device functionality.
Practical Guidance
How to identify if yours is affected
- Verify the model number is 722038.
- Check for any communication from Philips regarding the recall.
- Inspect the device for the presence of the drip tray.
Where to find product info
The model number and serial numbers can typically be found on the device's identification label, usually located on the back or bottom of the system.
What timeline to expect
Expect a response regarding refunds or replacements within 4-6 weeks after contacting Philips.
If the manufacturer is unresponsive
- Document all correspondence with Philips.
- Reach out to your healthcare provider for assistance.
- Consider filing a complaint with the FDA if issues persist.
How to prevent similar issues
- Always check for recall notices before using medical devices.
- Ensure all components are installed and functioning properly before use.
- Stay informed about safety updates from manufacturers.
Documentation advice
Keep a record of your device's serial number, any correspondence with Philips, and documents related to the recall for your records.
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Product Details
The recalled product is the Allura Xper FD20/20, Model Number 722038. It was distributed worldwide, including the US, since its initial rollout. Eight units are affected in this recall.
Key Facts
- Product: Allura Xper FD20/20
- Recall Date: December 15, 2025
- Quantity: 8 units recalled
- Global distribution including the US
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Safety Guide
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