HIGH

Philips Recalls Allura Xper FD20 Biplane Over Electrical Hazard

Philips recalled 18 Allura Xper FD20 Biplane systems on December 15, 2025, due to an electrical hazard. The drip tray beneath the cooling unit may not have been installed, risking coolant contact with electrical components. This issue could cause electrical short circuits and system shutdowns.

Quick Facts at a Glance

Recall Date
December 15, 2025
Hazard Level
HIGH
Brand
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL

Hazard Information

Philips has identified that in a limited number of impacted systems the drip tray beneath the cooling unit was not installed under previous field corrections, or evidence of the implementation was not adequately documented. If it is not installed, there is a potential for coolant liquid to contact electrical components. This could lead to electrical short-circuits, which may trigger system fuses and result in system shutdown.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. or your healthcare provider for instructions. Notification method: Letter

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About This Product

The Allura Xper FD20 Biplane is a medical imaging system used for advanced diagnostic procedures. It is commonly utilized in hospitals for cardiac and vascular imaging, making it essential for healthcare providers.

Why This Is Dangerous

The absence of a drip tray can lead to coolant leakage onto electrical components, creating an electrical hazard that may cause system failures during critical procedures.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

The recall affects healthcare providers and patients relying on this imaging system, posing risks during medical procedures while requiring immediate attention to address safety concerns.

Practical Guidance

How to identify if yours is affected

  1. Check the model number on your device. It should be 722008.
  2. Verify if your device is among the 18 recalled units.
  3. Look for any correspondence from Philips regarding the recall.

Where to find product info

The model number and serial numbers can typically be found on the back or bottom of the device, or in the user manual.

What timeline to expect

Expect a refund or replacement process to take approximately 4-6 weeks once initiated.

If the manufacturer is unresponsive

  • Document all communication attempts with Philips.
  • Consider reaching out to regulatory agencies like the FDA for assistance.

How to prevent similar issues

  • Always verify the installation of critical components during medical device setup.
  • Stay informed about recalls in the medical device field through official channels.

Documentation advice

Keep records of your device's model number, any communications with Philips, and documentation related to the recall.

Product Details

The recall affects Allura Xper FD20 Biplane systems, model number 722008. These systems were distributed worldwide, including in the U.S. and 50 other countries. The quantity recalled totals 18 units.

Key Facts

  • Recall date: December 15, 2025
  • Model number: 722008
  • 18 units recalled worldwide
  • Potential for electrical short circuits
  • Immediate action required

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
ELECTRICAL

Product Classification

Product TypeBiplane Imaging System
Sold At
Multiple Retailers

Product Details

Model Numbers
Model Number: 722008
System Product Name: Allura Xper FD20 Biplane
UDI-DI: N/A
Serial Numbers: 296
245
+15 more
Affected States
ALL
Report Date
January 21, 2026
Recall Status
ACTIVE

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