Philips Medical Systems recalled 143 Allura Xper FD20 systems on December 15, 2025, due to a potential electrical hazard. The drip tray beneath the cooling unit may not have been installed correctly, risking coolant contact with electrical components. Users must stop using the device immediately and follow recall instructions.
Philips has identified that in a limited number of impacted systems the drip tray beneath the cooling unit was not installed under previous field corrections, or evidence of the implementation was not adequately documented. If it is not installed, there is a potential for coolant liquid to contact electrical components. This could lead to electrical short-circuits, which may trigger system fuses and result in system shutdown.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. or your healthcare provider for instructions. Notification method: Letter
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The Allura Xper FD20 is a medical imaging system used in various healthcare settings for diagnostic imaging. Healthcare providers buy it for its advanced imaging capabilities and reliability.
The cooling unit's drip tray is critical for preventing coolant from contacting electrical components. If coolant leaks onto these components, it can cause short-circuits, which may lead to system shutdown.
This recall is not part of a broader industry pattern.
The recall impacts healthcare providers who rely on the Allura Xper FD20 for imaging services, potentially disrupting patient care.
The serial numbers are located on the identification label of the Allura Xper FD20.
Expect a refund or replacement process to take around 4-6 weeks after contacting Philips.
Keep records of your device's serial number, purchase details, and any correspondence with Philips.
The recalled model is Allura Xper FD20, Model Number 722006. It was distributed worldwide, including the United States and multiple countries. The systems were distributed from an unspecified date.
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