Quick Facts at a Glance
- Recall Date
- December 15, 2025
- Hazard Level
- HIGH
- Brand
- PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
- Category
- Health & Personal Care
- Sold At
- Multiple Retailers
- Geographic Scope
- 1 states
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from FDA - Medical Devices; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
- Product type
- Medical Imaging System
- Model numbers
- Model Number: 722006, System Product Name: Allura Xper FD20, UDI-DI: N/A, Serial Numbers: 1370, 1376, 225, 249, 1273 +12 more
- Sold at
- Multiple Retailers
- Where affected
- ALL
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
December 15, 2025
Reported by FDA DEVICE
January 21, 2026
RecallRadar source check
January 28, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
Philips has identified that in a limited number of impacted systems the drip tray beneath the cooling unit was not installed under previous field corrections, or evidence of the implementation was not adequately documented. If it is not installed, there is a potential for coolant liquid to contact electrical components. This could lead to electrical short-circuits, which may trigger system fuses and result in system shutdown.
What You Should Do
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. or your healthcare provider for instructions. Notification method: Letter
About This Product
The Allura Xper FD20 is a medical imaging system used in various healthcare settings for diagnostic imaging. Healthcare providers buy it for its advanced imaging capabilities and reliability.
Why This Is Dangerous
The cooling unit's drip tray is critical for preventing coolant from contacting electrical components. If coolant leaks onto these components, it can cause short-circuits, which may lead to system shutdown.
Industry Context
This recall is not part of a broader industry pattern.
Real-World Impact
The recall impacts healthcare providers who rely on the Allura Xper FD20 for imaging services, potentially disrupting patient care.
Practical Guidance
How to identify if yours is affected
- Check the model number to confirm it is Allura Xper FD20.
- Locate the serial number on the device's identification label.
- Verify that the drip tray is installed correctly.
Where to find product info
The serial numbers are located on the identification label of the Allura Xper FD20.
What timeline to expect
Expect a refund or replacement process to take around 4-6 weeks after contacting Philips.
If the manufacturer is unresponsive
- Follow up with Philips after one week if you do not receive a response.
- Contact the regulatory body if Philips remains unresponsive.
How to prevent similar issues
- Ensure proper installation of critical components in medical devices.
- Regularly check for recalls and safety notices from manufacturers.
Documentation advice
Keep records of your device's serial number, purchase details, and any correspondence with Philips.
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Product Details
The recalled model is Allura Xper FD20, Model Number 722006. It was distributed worldwide, including the United States and multiple countries. The systems were distributed from an unspecified date.
Key Facts
- Electrical hazard due to missing drip tray
- No reported injuries
- Immediate stop-use recommendation
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Safety Guide
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