Quick Facts at a Glance
- Recall Date
- December 15, 2025
- Hazard Level
- HIGH
- Brand
- PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
- Category
- Health & Personal Care
- Sold At
- Multiple Retailers
- Geographic Scope
- 1 states
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from FDA - Medical Devices; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
- Product type
- Medical Imaging System
- Model numbers
- Model Number: 722012, System Product Name: Allura Xper FD20, UDI-DI: 00884838059054, Serial Numbers: 2942, 1515, 1189, 1594, 535 +12 more
- Sold at
- Multiple Retailers
- Where affected
- ALL
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
December 15, 2025
Reported by FDA DEVICE
January 21, 2026
RecallRadar source check
January 28, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
Philips has identified that in a limited number of impacted systems the drip tray beneath the cooling unit was not installed under previous field corrections, or evidence of the implementation was not adequately documented. If it is not installed, there is a potential for coolant liquid to contact electrical components. This could lead to electrical short-circuits, which may trigger system fuses and result in system shutdown.
What You Should Do
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. or your healthcare provider for instructions. Notification method: Letter
About This Product
The Allura Xper FD20 is a medical imaging system used in healthcare settings for diagnostic purposes. Consumers typically purchase this device for its advanced imaging capabilities in various medical examinations.
Why This Is Dangerous
The hazard arises from the potential for coolant liquid to contact electrical components if the drip tray is not properly installed. This can result in electrical short-circuits, causing system failures.
Industry Context
This recall is not part of a broader industry pattern.
Real-World Impact
The recall affects the functionality of the imaging systems, posing risks to patient safety. Immediate action is necessary to prevent potential failures.
Practical Guidance
How to identify if yours is affected
- Check the model number on the device.
- Verify the unique device identifier (UDI-DI) against recall notices.
- Look for the serial numbers listed in the recall.
Where to find product info
The model number and serial numbers are typically located on the back or bottom of the device.
What timeline to expect
Expect a realistic timeline of 4-6 weeks for refund processing or replacement.
If the manufacturer is unresponsive
- Follow up with Philips via phone or email.
- Document all correspondence in case further action is needed.
How to prevent similar issues
- Ensure proper installation of components during setup.
- Regularly check for recall notices on medical devices.
- Consult with healthcare providers about the devices being used.
Documentation advice
Keep records of all communications with Philips and any documentation regarding the recall.
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Product Details
The recall involves Allura Xper FD20 systems with model number 722012. Affected units were distributed worldwide, including the US and various countries across Europe, Asia, and South America. The systems have a unique device identifier (UDI-DI) of 00884838059054.
Key Facts
- System model: Allura Xper FD20
- Potential electrical short-circuits
- Stop using the device immediately
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Safety Guide
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