Philips recalled 79 Allura Xper FD20 systems on December 15, 2025. The recall affects systems with an improperly installed drip tray which can cause electrical short-circuits. Healthcare providers and patients must stop using the device immediately.
Philips has identified that in a limited number of impacted systems the drip tray beneath the cooling unit was not installed under previous field corrections, or evidence of the implementation was not adequately documented. If it is not installed, there is a potential for coolant liquid to contact electrical components. This could lead to electrical short-circuits, which may trigger system fuses and result in system shutdown.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. or your healthcare provider for instructions. Notification method: Letter
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The recall involves Allura Xper FD20 systems with model number 722012. Affected units were distributed worldwide, including the US and various countries across Europe, Asia, and South America. The systems have a unique device identifier (UDI-DI) of 00884838059054.
The drip tray beneath the cooling unit may not have been installed correctly. This can allow coolant liquid to contact electrical components, leading to potential electrical short-circuits and system shutdown.
As of now, there have been no reported injuries or deaths related to this issue. The risks include potential electrical failures that can affect device functionality.
Stop using the Allura Xper FD20 immediately. Follow the recall instructions provided by Philips and contact Philips Medical Systems Nederland B.V. for further instructions.
For assistance, call Philips Medical Systems at 1-800-XXX-XXXX or visit their website for more details.
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