HIGH

Philips Allura Xper FD20 BiOS Battery Recall Affects 5,067 Units Worldwide

Philips Medical Systems Nederland B.V. recalls 5,067 Allura Xper FD20 imaging systems worldwide. The BIOS battery may deplete faster than planned, causing the system to fail to start. The issue affects 1,626 US and 3,441 international units. Customers should stop using affected devices and follow manufacturer instructions.

Quick Facts at a Glance

Recall Date
September 3, 2025
Hazard Level
HIGH
Brand
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Category
Health & Personal Care
Sold At
Unknown
Geographic Scope
1 states
At-Risk Groups
GENERAL, ELDERLY

Hazard Information

The BIOS battery may deplete faster than initially anticipated during the design phase. When the battery is depleted, the start-up process of the system will be halted, and the system will not start. No user messages are shown before the battery is low on power or depleted.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. or your healthcare provider for instructions. Notification method: Letter

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About This Product

Allura Xper FD20 is a medical imaging system used in clinical settings for diagnostic procedures. It provides critical imaging capabilities in hospital environments.

Why This Is Dangerous

A rapidly depleting BIOS battery can prevent system startup without prior user alerts, potentially delaying patient imaging.

Industry Context

This recall is not presented as part of a broader industry pattern in the provided data.

Real-World Impact

Immediate cessation of use is required. Hospitals must coordinate with Philips for guidance. No injuries have been reported yet.

Practical Guidance

How to identify if yours is affected

  1. Identify device as Allura Xper FD20
  2. Check model numbers 722006, 722012, 722028
  3. Review associated 510(k) numbers K102005, K130638, K130842, K133292, K141979, K162859, K161563

Where to find product info

Refer to manufacturer letters and FDA recall page for details on identifiers

What timeline to expect

Refund/replacement timelines not specified; follow manufacturer instructions

If the manufacturer is unresponsive

  • Escalate through hospital risk management
  • Contact FDA or local medical device regulator

How to prevent similar issues

  • Verify battery management and firmware update practices for imaging devices
  • Maintain updated service contracts with OEM for battery health checks

Documentation advice

Document recall notice, correspondence with Philips, and any replacement steps

Product Details

Product: Allura Xper FD20. Model numbers: 722006, 722012, 722028. Associated 510(k) numbers: K102005, K130638, K130842, K133292, K141979, K162859, K161563. Quantity: 5,067 units (1,626 US, 3,441 international). Distribution: Worldwide.

Reported Incidents

No injuries or incidents have been reported in the provided data.

Key Facts

  • 5,067 total units recalled
  • US units: 1,626; international: 3,441
  • Models: 722006, 722012, 722028
  • Associated 510(k) numbers: K102005, K130638, K130842, K133292, K141979, K162859, K161563
  • Hazard: BIOS battery depletion halts start-up with no prior user warning

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERALELDERLY
Injury Types
ELECTRICAL

Product Details

Model Numbers
722006
722012
722028
Affected States
ALL
Report Date
October 8, 2025
Recall Status
ACTIVE

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