Quick Facts at a Glance
- Recall Date
- July 10, 2025
- Hazard Level
- MEDIUM
- Brands
- Giant Bicycle, Momentum
- Category
- Vehicles & Parts
- Sold At
- Unknown
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from Consumer Product Safety Commission; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Giant Bicycle, Momentum
- Product type
- Electric Bicycle
- Model numbers
- Momentum Vida E+
- Colors
- Metallic red, Pearl white, Metallic navy blue, Metallic green, Indigo blue +2 more
- Sizes
- Small, Medium, Large
- Sold at
- Unknown
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
July 10, 2025
Reported by CPSC
July 10, 2025
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
More Product Images
Hazard Information
The fork steerer tube on the recalled bicycles can crack, break or separate during use, posing a fall hazard.
What You Should Do
Consumers should stop using the product immediately. Giant Bicycle toll-free at 866-458-2555 from 8 a.m. to 5 p.m. PT Monday through Friday, email at recall@giantbicycle.com, or visit https://www.momentum-biking.com/us/recall-information, https://www.giant-bicycles.com/us/recall-information, or https://www.liv-cycling.com/us/recall-info, or https://www.giant-bicycles.com/us and click on "Recalls" for more information.. To determine whether a Momentum Vida E+ bicycle is included in this recall, consumers should look at the third character of the bike's serial number. Bikes with a serial number in which the third character is "H", "J" or "K" are included in this recall and must have their forks replaced free of charge. Bikes with a serial number in which the third character is "G" require additional visual inspection by an authorized Giant Bicycle dealer to determine fork status.. Available options: Replace
About This Product
The Momentum Vida E+ is an electric bicycle offered through Momentum and Giant Bicycle channels. It combines pedal assist with a lightweight frame.
Why This Is Dangerous
A cracked or separated fork steerer tube can cause loss of control, increasing the risk of a crash or fall.
Industry Context
This recall is not described as part of a broader industry pattern.
Real-World Impact
Riders face potential falls; the remedy is a free fork replacement for eligible serials.
Practical Guidance
How to identify if yours is affected
- Locate the serial number on the outer left rear dropout
- Find the printed sticker under the downtube
- Check the third character of the serial number
- If eligible, contact Giant Bicycle for replacement
Where to find product info
Serial numbers and recall details are posted on the company recall pages and the official CPSC recall notice.
What timeline to expect
Fork replacement is available upon eligibility; processing times may range from several weeks to a few months depending on parts supply.
If the manufacturer is unresponsive
- Document all contact attempts
- Escalate to the CPSC if the company remains unresponsive
- Seek alternative support channels via the recall pages
How to prevent similar issues
- Register bikes with the manufacturer to receive recall updates
- Record and store your serial number locations for quick checks
- When buying used bikes, ask for serial numbers and recall status
- Inspect forks and steering components regularly for signs of wear
Documentation advice
Keep serial number, purchase records, and all correspondence with the company for refunds or replacements.
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Product Details
Momentum Vida E+ electric bicycle. Frame configurations: mid-step and low-step. Sizes: small, medium, large. Colors listed include metallic red, pearl white, metallic navy blue, metallic green, indigo blue, happy mint and panther. Serial numbers are stamped on the outer left rear dropout and on a downtube sticker.
Reported Incidents
No injuries or incidents have been reported.
Key Facts
- 0 injuries or incidents reported
- Serial number third character determines recall eligibility: H, J, or K
- G third character requires dealer inspection
- Fork replacement available
- Two frame configurations (mid-step, low-step) and sizes S, M, L
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Safety Guide
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