Quick Facts at a Glance
- Recall Date
- November 6, 2025
- Hazard Level
- MEDIUM
- Brand
- Peloton
- Category
- Sports & Recreation
- Sold At
- Online Only
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from Consumer Product Safety Commission; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Peloton
- Product type
- Exercise Bike
- Model numbers
- PL02
- Sold at
- Online Only
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
November 6, 2025
Reported by CPSC
November 6, 2025
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
More Product Images
Hazard Information
The bike's seat post assembly can break during use, posing fall and injury hazards to the user.
What You Should Do
Contact Peloton toll-free at 866-679-9129 from 6 a.m. to 12 a.m. ET Monday through Friday, or online at https://support.onepeloton.com/s/article/Peloton-Recall-Information?language=en_US or at www.onepeloton.com and click on "Product Recalls" at the bottom of the page for information on how to request the free seat post and instructions for installation.. Consumers should immediately stop using the recalled exercise bikes and contact Peloton for a free repair. Peloton is offering consumers a free seat post that can be self-installed.. Available options: Repair
About This Product
Peloton Original Series Bike+ is a stationary bike used for on-demand fitness classes and workouts. The PL02 model is designed for home use with adjustable seat and handlebar.
Why This Is Dangerous
A defective seat post can break during operation, creating a risk of a fall and potential injury to the rider.
Industry Context
This recall is not described as part of a broader industry pattern in the provided information.
Real-World Impact
Consumers must stop using the recalled bikes until repaired. The repair is free and self-installable, reducing downtime and cost for the user.
Practical Guidance
How to identify if yours is affected
- Identify your bike as PL02.
- Check serial numbers for those beginning with 'T'.
- Locate serial number positions described above.
Where to find product info
Refer to https://www.onepeloton.com/history-summary or the recall information page for steps to verify eligibility.
What timeline to expect
Repair process and scheduling will be coordinated by Peloton after contact; free seat post available.
If the manufacturer is unresponsive
- Document outreach attempts
- Escalate with consumer protection agencies if needed
How to prevent similar issues
- Register products with Peloton for faster recall notices
- Regularly review recall sites for updates on fitness equipment
- Verify serial numbers before purchasing used bikes
Documentation advice
Keep proof of ownership, serial numbers, photos of the bike, and all correspondence with Peloton for the recall process.
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Product Details
Model: PL02. Sold directly by Peloton’s online store. Sold date and price not disclosed.
Reported Incidents
No injuries or incidents have been reported.
Key Facts
- Serials starting with 'T'
- Seat post can fail
- Stop using immediately
- Free seat post repair
- Repair scheduling via 866-679-9129
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Safety Guide
Not sure what to do next? Our guide walks you through the process step by step.
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