MEDIUM

Peloton Recalls Original Series Bike+ Exercise Bikes Over Seat-Post Fall Hazard (2025)

Peloton recalled Original Series Bike+ units with model PL02 and serials beginning with the letter 'T'. The seat post assembly can break during use, creating a fall and injury risk. Consumers should stop using the recalled bikes and contact Peloton for a free repair.

Quick Facts at a Glance

Recall Date
November 6, 2025
Hazard Level
MEDIUM
Brand
Peloton
Category
Sports & Recreation
Sold At
Online Only
At-Risk Groups
GENERAL

Product Images

Recalled Peloton Original Series Bike+ Model PL02
Recalled Peloton Original Series Bike+ Model PL02
Recalled Peloton Original Series Bike+ Seat Post
Recalled Peloton Original Series Bike+ Seat Post

Hazard Information

The bike's seat post assembly can break during use, posing fall and injury hazards to the user.

What You Should Do

Contact Peloton toll-free at 866-679-9129 from 6 a.m. to 12 a.m. ET Monday through Friday, or online at https://support.onepeloton.com/s/article/Peloton-Recall-Information?language=en_US or at www.onepeloton.com and click on "Product Recalls" at the bottom of the page for information on how to request the free seat post and instructions for installation.. Consumers should immediately stop using the recalled exercise bikes and contact Peloton for a free repair. Peloton is offering consumers a free seat post that can be self-installed.. Available options: Repair

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About This Product

Peloton Original Series Bike+ is a stationary bike used for on-demand fitness classes and workouts. The PL02 model is designed for home use with adjustable seat and handlebar.

Why This Is Dangerous

A defective seat post can break during operation, creating a risk of a fall and potential injury to the rider.

Industry Context

This recall is not described as part of a broader industry pattern in the provided information.

Real-World Impact

Consumers must stop using the recalled bikes until repaired. The repair is free and self-installable, reducing downtime and cost for the user.

Practical Guidance

How to identify if yours is affected

  1. Identify your bike as PL02.
  2. Check serial numbers for those beginning with 'T'.
  3. Locate serial number positions described above.

Where to find product info

Refer to https://www.onepeloton.com/history-summary or the recall information page for steps to verify eligibility.

What timeline to expect

Repair process and scheduling will be coordinated by Peloton after contact; free seat post available.

If the manufacturer is unresponsive

  • Document outreach attempts
  • Escalate with consumer protection agencies if needed

How to prevent similar issues

  • Register products with Peloton for faster recall notices
  • Regularly review recall sites for updates on fitness equipment
  • Verify serial numbers before purchasing used bikes

Documentation advice

Keep proof of ownership, serial numbers, photos of the bike, and all correspondence with Peloton for the recall process.

Product Details

Model: PL02. Sold directly by Peloton’s online store. Sold date and price not disclosed.

Reported Incidents

No injuries or incidents have been reported.

Key Facts

  • PL02 model
  • Serials starting with 'T'
  • Seat post can fail
  • Stop using immediately
  • Free seat post repair
  • Repair scheduling via 866-679-9129

Browse More Recalls

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: How to Get Refunds and Replacements

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Safety Assessment

Risk LevelMEDIUM
Severity Score
5/ 10
Affected Groups
GENERAL
Injury Types
FALL

Product Details

Brand
Model Numbers
PL02
Report Date
November 6, 2025
Recall Status
ACTIVE

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