Philips recalled 990 Azurion Systems on December 8, 2025, after nine software issues were identified. The defects may cause loss of X-ray functionality, system restarts, and other operational failures. Healthcare providers must stop using the devices immediately.
Nine (9) identified software issues which may result in the following: loss of X-ray after Pedal Tap, loss of X-ray after Phase Fault, missing live X-ray on the FlexVision monitor, system continues to restart, AMD triple drive, C-Partition of Suite PC running out of free space, system remains in continuous restart mode after start-up, misalignment of Marker Tool Overlay, longitudinal position error.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. or your healthcare provider for instructions. Notification method: E-Mail
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Philips Azurion Systems are advanced medical imaging devices used in healthcare settings for diagnostic procedures. They provide real-time imaging capabilities crucial for effective patient care.
The identified software issues can lead to critical failures in the imaging process, potentially jeopardizing patient safety during medical examinations.
This recall is not part of a broader industry pattern.
The recall requires immediate action from healthcare providers to avoid using malfunctioning equipment, which could disrupt patient care and diagnostic accuracy.
The model number and software version can typically be found on the device's front panel or user manual.
Expect processing for refunds or replacements to take 4-6 weeks after contacting Philips.
Keep records of all correspondence regarding the recall, including emails and receipts for any related purchases.
The recall involves Philips Azurion Systems R3.0, including models 722229, 722230, 722231, 722232, 722235, 722236, 722233, and 722234. The systems were distributed worldwide, including the US and various countries. These models were sold globally.
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