HIGH

Philips Recalls Azurion Systems Over Software Issues

Philips recalled 10,466 Azurion Systems on December 12, 2025, due to six software issues that can cause system failures. Users must stop using the devices immediately. The recall affects models sold worldwide, including in the U.S.

Quick Facts at a Glance

Recall Date
December 12, 2025
Hazard Level
HIGH
Brand
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL

Hazard Information

Six (6) identified software issues which may result in the following: system keeps restarting, AMC triple drive, C-Partition of Suite PC running out of free space, system remains in continuous restart mode after the start-up, misalignment of Market Tool Overlay, and longitudinal positional error.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. or your healthcare provider for instructions. Notification method: Letter

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Product Details

The recall includes Philips Azurion Systems with software versions R2.1.10 and R2.2.10. Specific models affected are Azurion 3 M12, M15; Azurion 5 M12, M20; and Azurion 7 B12, B20, M12, M20.

The Hazard

Six identified software issues may lead to system failures. These include continuous restarts and misalignments that could affect patient safety.

Reported Incidents

There have been no reported injuries or deaths linked to this software issue. The potential risks remain high given the nature of the device.

What to Do

Stop using the affected devices immediately. Follow the recall instructions from Philips Medical Systems. Contact your healthcare provider for further guidance.

Contact Information

For more information, contact Philips Medical Systems Nederland B.V. at the provided recall link: https://www.accessdata.fda.gov/scripts/enforcement/enforce_rpt-Product-Tabs.cfm?recall_number=Z-1091-2026.

Key Facts

  • 10,466 units recalled
  • Software versions R2.1.10 and R2.2.10 affected
  • Worldwide distribution including the U.S.
  • Six hazardous software issues identified
  • No injuries or deaths reported

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Classification

Product Details

Model Numbers
Software Versions: R2.1.10 and R2.2.10. 1. Model Number (UDI): 722063 ((01)00884838085275(21)122
(01)00884838085275(21)64
(01)00884838085275(21)56
(01)00884838085275(21)131
(01)00884838085275(21)84
+15 more
Affected States
ALL
Report Date
January 21, 2026
Recall Status
ACTIVE

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