What should I do if I own a recalled R.X.Y bicycle helmet?

Stop using the helmet immediately and contact R.X.Y at RXY-recall@outlook.com for a full refund.

How can I identify if my helmet is part of the recall?

Check the item number 'Kx012' on the instruction manual and confirm if it fits head sizes between 22.44 and 24.41 inches.

What is the process for getting a refund for the helmet?

Consumers must return the helmet to R.X.Y for a full refund and destroy it by cutting the straps.

Are there any reported injuries related to this helmet recall?

No specific injuries were reported, but the helmets do not meet safety standards, posing a serious risk.

How long does it take to process a refund?

Refund processing typically takes 4-6 weeks after the helmet has been returned.

Can I keep the helmet after I request a refund?

No, you must destroy the helmet by cutting the straps and provide photographic evidence to R.X.Y.

What if I bought the helmet as a gift?

The recipient should also stop using the helmet and follow the same refund process.

Where can I find more information about this recall?

Visit the CPSC website or contact R.X.Y via email for detailed information.

Is the helmet safe to use if it appears undamaged?

No, even if it appears undamaged, the helmet does not meet safety standards and should not be used.

What are the dangers of using a non-compliant helmet?

Using a non-compliant helmet increases the risk of serious head injuries in the event of an accident.

R.X.Y Bicycle Helmets Recalled for Serious Head Injury Risk

Quick Facts at a Glance

Recall Date: January 15, 2026
Hazard Level: HIGH
Category: Sports & Recreation
Sold At: Multiple Retailers
At-Risk Groups: GENERAL

What to Do Now

Use this page like a recall checklist: verify the product first, then act on the official remedy.

Immediate steps

1Stop using the product until you confirm whether it is included in the recall.
2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
3Follow the official remedy from Consumer Product Safety Commission; save photos, receipts, labels, and correspondence before contacting the company.
4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.

Check these identifiers

Product type: Bicycle Helmet
Colors: Blue, Black
Sizes: One Size
Sold at: Multiple Retailers

Recall Timeline

Key dates and source checks for this recall record.

Recall announced
January 15, 2026
Reported by CPSC
January 16, 2026
RecallRadar source check
January 22, 2026
Consumer action
Use the official remedy and keep documentation.

Hazard Information

The recalled helmets violate the mandatory safety standard for bicycle helmets because the helmets do not comply with the impact attenuation, positional stability, labeling and certification requirements. The helmets can fail to protect the user in the event of a crash, posing a serious risk of injury or death due to head injury.

What You Should Do

return it for a full refund. R.X.Y by email at RXY-recall@outlook.com or on Amazon.com Seller Profile: R.X.Y more information.. Consumers should immediately stop using the recalled helmets and contact R.X.Y for a full refund. Consumers should destroy the helmet by cutting the straps and uploading photos of the helmet with the straps cut off to RXY-recall@outlook.com.. Available options: Refund

About This Product

R.X.Y bicycle helmets are designed for adult cyclists and provide head protection during rides. Consumers buy these helmets for safety while biking on roads or trails.

Why This Is Dangerous

The helmets fail to meet critical safety standards for impact protection and stability. This non-compliance can lead to increased risk of head injuries during accidents.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

Consumers face serious safety risks if using these helmets, along with the inconvenience of returning the product for a refund.

Practical Guidance

How to identify if yours is affected

Check the helmet's instruction manual for item number 'Kx012'.
Measure the head circumference to ensure it falls within 22.44 to 24.41 inches.
Inspect the helmet for the blue and black color scheme with reflective straps.

Where to find product info

The item number is printed in the helmet's instruction manual, and the size can be checked by measuring the head circumference.

What timeline to expect

Expect a refund processing timeline of approximately 4-6 weeks after returning the helmet.

If the manufacturer is unresponsive

Follow up with R.X.Y via email if no response is received within a week.
Document all correspondence for your records.

How to prevent similar issues

Look for helmets that comply with CPSC safety standards when purchasing.
Check for safety certifications like ASTM or Snell.
Avoid purchasing helmets without proper labeling or instruction manuals.

Documentation advice

Keep records of your purchase, any correspondence with the company, and photographs of the destroyed helmet.

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Product Details

The recalled R.X.Y-branded bicycle helmets fit head circumferences between 22.44 and 24.41 inches. They feature a blue and black design with gray padding and reflective black straps. The item number 'Kx012' is printed in the instruction manual.