R.X.Y recalled adult bicycle helmets on January 15, 2026, due to safety violations. The helmets fail to meet mandatory impact standards, posing a serious risk of injury or death. Consumers should immediately stop using the helmets and seek a refund.
The recalled helmets violate the mandatory safety standard for bicycle helmets because the helmets do not comply with the impact attenuation, positional stability, labeling and certification requirements. The helmets can fail to protect the user in the event of a crash, posing a serious risk of injury or death due to head injury.
return it for a full refund. R.X.Y by email at RXY-recall@outlook.com or on Amazon.com Seller Profile: R.X.Y more information.. Consumers should immediately stop using the recalled helmets and contact R.X.Y for a full refund. Consumers should destroy the helmet by cutting the straps and uploading photos of the helmet with the straps cut off to RXY-recall@outlook.com.. Available options: Refund
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R.X.Y bicycle helmets are designed for adult cyclists and provide head protection during rides. Consumers buy these helmets for safety while biking on roads or trails.
The helmets fail to meet critical safety standards for impact protection and stability. This non-compliance can lead to increased risk of head injuries during accidents.
This recall is not part of a broader industry pattern.
Consumers face serious safety risks if using these helmets, along with the inconvenience of returning the product for a refund.
The item number is printed in the helmet's instruction manual, and the size can be checked by measuring the head circumference.
Expect a refund processing timeline of approximately 4-6 weeks after returning the helmet.
Keep records of your purchase, any correspondence with the company, and photographs of the destroyed helmet.
The recalled R.X.Y-branded bicycle helmets fit head circumferences between 22.44 and 24.41 inches. They feature a blue and black design with gray padding and reflective black straps. The item number 'Kx012' is printed in the instruction manual.
Not sure what to do next? Our guide walks you through the process step by step.
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