What should I do if I own a recalled SereneLife pool?

Stop using the recalled pool immediately and contact SereneLife for a full refund. You will need to provide photographic evidence of the product's destruction or disposal.

How can I identify if my pool is affected by this recall?

Check if your pool is one of the SereneLife models SLPORND15 or SLPORND18 and if it is 48 inches or taller. Look for the SereneLife logo printed on the liner.

What are the risks associated with the recalled pools?

The compression strap around the pool legs may create a foothold, allowing children to access the pool and potentially drown.

How long will it take to get my refund?

Refund processing typically takes 4-6 weeks after you submit your photographic evidence of disposal.

Can I still use the pool if I remove the ladder?

No, removing the ladder does not eliminate the danger. Children can still access the pool using the footholds created by the compression strap.

Where can I find more information on pool safety?

Visit www.PoolSafely.gov for educational materials on pool safety, including barriers, covers, and alarms.

What if SereneLife does not respond to my refund request?

If you do not receive a response, consider documenting your communications and reaching out to consumer protection agencies for assistance.

Are there any reported injuries related to this recall?

As of now, there have been no reported injuries or deaths related to this recall, but the drowning hazard remains serious.

What do I need to provide for a refund?

You will need to provide photographic evidence showing that you have destroyed or disposed of the recalled pool.

Is this recall part of a larger issue with pool safety?

This recall highlights the need for proper safety measures around pools, particularly for children, but it is not part of a broader industry pattern.

SereneLife Recalls Above-Ground Pools Due to Drowning Hazard

Quick Facts at a Glance

Recall Date: December 18, 2025
Hazard Level: MEDIUM
Brand: SereneLife Home
Category: Sports & Recreation
Sold At: Multiple Retailers
At-Risk Groups: CHILDREN

What to Do Now

Use this page like a recall checklist: verify the product first, then act on the official remedy.

Immediate steps

1Stop using the product until you confirm whether it is included in the recall.
2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
3Follow the official remedy from Consumer Product Safety Commission; save photos, receipts, labels, and correspondence before contacting the company.
4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.

Check these identifiers

Brand: SereneLife Home
Product type: Above-Ground Pool
Sold at: Multiple Retailers

Recall Timeline

Key dates and source checks for this recall record.

Recall announced
December 18, 2025
Reported by CPSC
December 18, 2025
RecallRadar source check
December 25, 2025
Consumer action
Use the official remedy and keep documentation.

Hazard Information

The compression strap that surrounds the outside of the pool legs may create a foothold, allowing a child access to the pool, posing a drowning hazard.

What You Should Do

return it for a full refund. SereneLife Home toll-free at 888-619-6770 from 9 a.m. to 5 p.m. ET Monday through Friday, email at recall@serenelifehome.com or online at https://serenelifehome.com/pages/recalls or go to https://serenelifehome.com/ and click on "Product Recalls" on the home page for more information.. Consumers should stop using the recalled above-ground pools immediately and contact SereneLife Home for a full refund. Consumers will need to provide photographic evidence of destruction or disposal of the product to receive a full refund from SereneLife Home.. Available options: Refund

About This Product

SereneLife above-ground pools are designed for residential use, providing families with a recreational water option in backyards. These pools are popular for their quick setup and affordability, making them attractive for summer fun.

Why This Is Dangerous

The compression strap around the pool's legs can be used as a foothold by children, allowing them to climb into the pool. This design flaw increases the risk of drowning, particularly if adult supervision is not present.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

Consumers must stop using the recalled pools immediately, which may cause inconvenience during the swimming season. The potential for drowning poses a significant safety risk for families with children.

Practical Guidance

How to identify if yours is affected

Check the model number on the pool liner for SLPORND15 or SLPORND18.
Measure the height of your pool to ensure it is 48 inches or taller.
Look for the SereneLife logo on the liner of the pool.

Where to find product info

The model number and logo can be found on the liner of the pool, typically on the outside.

What timeline to expect

Expect the refund process to take approximately 4-6 weeks after you provide photographic evidence of disposal.

If the manufacturer is unresponsive

Document all attempts to contact SereneLife.
Reach out to consumer protection agencies if you do not receive a response.

How to prevent similar issues

When purchasing pools, look for safety certifications such as ASTM or CPSC.
Consider pools with built-in safety features to prevent access by children.
Research brands and read reviews regarding safety concerns before buying.

Documentation advice

Keep records of your purchase, communications with SereneLife, and photographs of the disposed product.

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Product Details

The recall includes all SereneLife brand above-ground pools that are 48 inches and taller, specifically models SLPORND15 and SLPORND18. The pools were sold at multiple retailers and have the SereneLife logo printed on their liners. Consumers can find more information on the company’s website.