Quick Facts at a Glance
- Recall Date
- February 19, 2026
- Hazard Level
- HIGH
- Brands
- Ningbo Shenyu Medical Equipment Co., Ltd., of China, Vive Health, Vive
- Category
- Health & Personal Care
- Sold At
- Multiple Retailers
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from Consumer Product Safety Commission; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Ningbo Shenyu Medical Equipment Co., Ltd., of China, Vive Health, Vive
- Product type
- Bed Rails
- Colors
- White, Black
- Sizes
- 20x32 inches, 13x18 inches
- Sold at
- Multiple Retailers
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
February 19, 2026
Reported by CPSC
February 19, 2026
RecallRadar source check
April 21, 2026
Consumer action
Use the official remedy and keep documentation.
More Product Images
Hazard Information
The recalled bed rails violate the mandatory standard for adult portable bed rails because when the bed rails are attached to a bed, users can become entrapped within the bed rail or between the bed rail and the side of the mattress, posing a serious entrapment hazard and risk of death by asphyxiation. In addition, the bed rails do not bear the required hazard warning labels.
What You Should Do
return it for a full refund. Vive Health toll-free at 800-487-3808 from 9 a.m. to 9 p.m. ET Monday through Friday, email at recalls@vivehealth.com, online at vivehealth.com/pages/recalls, or vivehealth.com and click "Recall" at the top of the page for more information.. Consumers should stop using Vive Health Bed Rails immediately and contact Vive Health for a full refund. Consumers should write "RECALLED" on the upper and lower bedrails with a permanent marker and take a photo of the marked bed rail with the buyer's name on a piece of paper, and email to recalls@vivehealth.com. Consumers should then dispose of the recalled product in accordance with the state and local waste disposal procedure. Only bed rails purchased after August 21, 2023, are included in this recall.. Available options: Refund
About This Product
Vive Health Bed Rails are designed to assist adults in getting in and out of bed safely. They provide support for individuals who may be at risk of falling during the night or those who require help when transitioning in and out of bed.
Why This Is Dangerous
The bed rails can create a gap between the rail and the mattress, allowing users to become entrapped. This situation can lead to severe injury or death due to asphyxiation if a user becomes stuck.
Industry Context
This recall is not part of a broader industry pattern.
Real-World Impact
Consumers must stop using the recalled bed rails immediately to avoid serious injury. The urgency of this recall highlights the need for proper safety standards in medical equipment.
Practical Guidance
How to identify if yours is affected
- Check the model number of your bed rail.
- Verify the purchase date; it must be after August 21, 2023.
- Look for the white frame with a black handle (LVA1024) or black frame with a black handle (LVA3031BLK).
Where to find product info
The model number can usually be found on a label attached to the bed rail frame, often near the bottom or on the side.
What timeline to expect
Expect a refund processing timeline of 4-6 weeks once the returned product is received.
If the manufacturer is unresponsive
- Follow up with Vive Health via phone or email.
- Document your attempts to contact them, including dates and times.
How to prevent similar issues
- When purchasing bed rails, ensure they comply with CPSC safety standards.
- Look for products with visible hazard warning labels and safety certifications.
- Research alternatives that have a proven safety record.
Documentation advice
Keep records of your purchase, including receipts, and document your correspondence with Vive Health regarding the recall.
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Product Details
The recall involves Vive Health Bed Rails, model LVA1024 and LVA3031BLK. The LVA1024 model has a white frame and black handle, measuring 20 inches wide by 32 inches tall. The LVA3031BLK model has a black frame and black handle, measuring 13 inches wide by 18 inches tall.
Key Facts
- Models affected: LVA1024 and LVA3031BLK
- Hazard: Entrapment and asphyxiation risk
- Recall date: February 19, 2026
- Stop using immediately and request a refund
- Report incidents to the CPSC
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Safety Guide
Not sure what to do next? Our guide walks you through the process step by step.
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