Vive Health recalled adult portable bed rails after two deaths were linked to entrapment and asphyxiation. The recall covers the Compact Bed Rail model LVA2009SLV, Bed Rail Collection V model LVA2097SLV, and LVA1024 units purchased on or before August 21, 2023. A prior recall covered LVA1024 units purchased after that date. Consumers must stop using these rails and seek a full refund from Vive.
When the recalled bed rails are attached to a bed, users can become entrapped within the bed rail or between the bed rail and the side of the mattress. This poses a serious entrapment hazard and risk of death by asphyxiation.
return it for a full refund. Vive Health toll-free at 800-487-3808 from 9 a.m. to 9 p.m. ET Monday through Friday, email at recalls@vivehealth.com, online at vivehealth.com/pages/recalls, or vivehealth.com and click "Recall" at the top of the page for more information.. Consumers should stop using the recalled Vive Health Bed Rails immediately and contact Vive Health for a full refund. Consumers should write "RECALLED" on the upper and lower portions of the bed rails with permanent marker and take a photo of the marked bed rail with the buyer's name on a piece of paper and email to recalls@vivehealth.com. Consumers should then dispose of the recalled product in accordance with the state and local waste disposal procedure.. Available options: Refund
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The Vive Health bed rails are designed to secure a bed user and prevent falls. They attach to the bed frame and are used by adults who need bed-side rails for safety.
If the rail traps a section of the user between the rail and mattress or within the rail itself, asphyxiation can occur. This is a life-threatening situation requiring immediate action.
This recall is not part of a broader industry pattern.
The recall presents a clear safety risk for adults and elderly users who rely on bed rails for mobility and safety; a rapid refund and proper disposal are required.
See www.cpsc.gov recall page and vivehealth.com recalls page. Serial numbers or model numbers may be missing on some units.
Refund processing times vary; consumers should expect the return and refund process after Vive Health confirms eligibility.
Keep photos of the unit, its markings, and the buyer receipt; retain all recall communications and refunds.
Recall includes Vive Health Compact Bed Rail model LVA2009SLV and Bed Rail Collection V model LVA2097SLV, plus LVA1024 units sold on or before 2023-08-21. A separate recall on 2026-02-19 covered LVA1024 units sold after 2023-08-21. Recalled rails are silver or white metal tubing with a black foam grip. Some units may lack model numbers or brand labels.
Two deaths have been reported in connection with these bed rails.
Not sure what to do next? Our guide walks you through the process step by step.
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