Quick Facts at a Glance
- Recall Date
- February 12, 2026
- Hazard Level
- MEDIUM
- Brands
- Watkins Manufacturing, Independent pool and spa dealers nationwide from October 2022 through September 2025 for between $16,000 and $24,000 (spas) and between $18 and $35 (replacement parts)., Hydromassage
- Category
- Health & Personal Care
- Sold At
- Multiple Retailers
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from Consumer Product Safety Commission; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Watkins Manufacturing, Independent pool and spa dealers nationwide from October 2022 through September 2025 for between $16,000 and $24,000 (spas) and between $18 and $35 (replacement parts)., Hydromassage
- Product type
- Spa
- Sold at
- Multiple Retailers
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
February 12, 2026
Reported by CPSC
February 13, 2026
RecallRadar source check
February 19, 2026
Consumer action
Use the official remedy and keep documentation.
More Product Images
Hazard Information
The hydromassage rotary jets can create a suction force that allows the user's hair to be entangled, submerging their head underwater, posing entanglement and drowning hazards to the user.
What You Should Do
Watkins Wellness toll-free at 888-450-5748 from 8 a.m. to 5 p.m. ET, Monday through Friday, email at jetrecall@watkinsmfg.com or online at http://www.hotspring.com/recalls or http://www.hotspring.com and click on "Recalls" at the bottom of the page for more information.. Consumers should immediately stop using the recalled jets and go to the firm's website http://www.hotspring.com/recalls to determine if their spa has them. If it is determined that the spa has the recalled parts, contact the firm to obtain instructions and a video that demonstrates how to turn the recalled jets off and how to install free replacement jet inserts in your spa. Consumers will need the serial number located on the front of the spa to make the determination.. Available options: Repair
About This Product
The Hydromassage rotary jets are designed for use in Highlife Collection spas, providing hydrotherapy and relaxation. Consumers purchase these spas for their therapeutic benefits and leisure activities.
Why This Is Dangerous
The jets can create a strong suction that may entangle a user's hair, posing a risk of drowning if the head is submerged. This is particularly concerning for children and those with long hair.
Industry Context
This recall is not part of a broader industry pattern.
Real-World Impact
Consumers should take this recall seriously, as the potential for drowning is significant. It is crucial to stop using the affected jets to avoid any accidents.
Practical Guidance
How to identify if yours is affected
- Check the model year of your spa (2023, 2024, 2025)
- Locate the serial number on the front of the spa
- Visit the Watkins recall website to verify if your jets are affected
Where to find product info
You can find the serial number on the front panel of your spa. It is usually located near the control panel or the main unit.
What timeline to expect
Expect a processing time of about 4-6 weeks for refunds or replacements after your request is confirmed.
If the manufacturer is unresponsive
- Document all communications with Watkins Manufacturing.
- Reach out again through their customer service channels.
- Consider filing a complaint with the Consumer Product Safety Commission.
How to prevent similar issues
- Look for spas with safety-certified jets that minimize suction risks.
- Verify that replacement parts meet safety standards before purchasing.
- Choose spas with hair entrapment prevention features.
Documentation advice
Keep records of your purchase, communication with the manufacturer, and any documentation related to the recall.
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Product Details
The recall affects Hydromassage rotary jets (6 fin) in the Highlife Collection spas. Eight models are included: Grandee, Envoy, Vanguard, Aria, Prodigy, Sovereign, Jetsetter, and Jetsetter LX. The jets are found in model years 2023, 2024, and 2025.
Key Facts
- Recall date: February 12, 2026
- Models affected: Grandee, Envoy, Vanguard, Aria, Prodigy, Sovereign, Jetsetter, Jetsetter LX
- Price range for spas: $16,000 to $24,000
- Price range for replacement parts: $18 to $35
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Safety Guide
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