Watkins Manufacturing recalled Hydromassage rotary jets from Highlife Collection spas on February 12, 2026. The jets pose entanglement and drowning hazards to users. Consumers should stop using the jets immediately and check their spas for the recalled parts.
The hydromassage rotary jets can create a suction force that allows the user's hair to be entangled, submerging their head underwater, posing entanglement and drowning hazards to the user.
Watkins Wellness toll-free at 888-450-5748 from 8 a.m. to 5 p.m. ET, Monday through Friday, email at jetrecall@watkinsmfg.com or online at http://www.hotspring.com/recalls or http://www.hotspring.com and click on "Recalls" at the bottom of the page for more information.. Consumers should immediately stop using the recalled jets and go to the firm's website http://www.hotspring.com/recalls to determine if their spa has them. If it is determined that the spa has the recalled parts, contact the firm to obtain instructions and a video that demonstrates how to turn the recalled jets off and how to install free replacement jet inserts in your spa. Consumers will need the serial number located on the front of the spa to make the determination.. Available options: Repair
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The Hydromassage rotary jets are designed for use in Highlife Collection spas, providing hydrotherapy and relaxation. Consumers purchase these spas for their therapeutic benefits and leisure activities.
The jets can create a strong suction that may entangle a user's hair, posing a risk of drowning if the head is submerged. This is particularly concerning for children and those with long hair.
This recall is not part of a broader industry pattern.
Consumers should take this recall seriously, as the potential for drowning is significant. It is crucial to stop using the affected jets to avoid any accidents.
You can find the serial number on the front panel of your spa. It is usually located near the control panel or the main unit.
Expect a processing time of about 4-6 weeks for refunds or replacements after your request is confirmed.
Keep records of your purchase, communication with the manufacturer, and any documentation related to the recall.
The recall affects Hydromassage rotary jets (6 fin) in the Highlife Collection spas. Eight models are included: Grandee, Envoy, Vanguard, Aria, Prodigy, Sovereign, Jetsetter, and Jetsetter LX. The jets are found in model years 2023, 2024, and 2025.
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