Zyntony recalled Kogalla power banks sold on Kogalla.com due to fire and burn hazards. The recall targets BP125, BatPak 2F and BatPak 3F models. The lithium-ion batteries can overheat and ignite, even when not in use. Consumers should stop using the recalled power banks and contact Kogalla for a free replacement.
The recalled power banks' lithium-ion batteries can overheat and ignite, even when not in use, posing fire and burn hazards.
Kogalla by email at bpreplace@kogalla.com, or online at https://rtn.kogalla.com/pages/kogalla-recalls-batpak1-batpak-2f-batpak-3f or https://kogalla.com/ and click on “Recall Information” at the top of the page for more information.. Consumers should immediately stop using the recalled power banks and contact Kogalla for instructions on how to receive a free replacement power bank, including shipping. Consumers will be asked to fill out the online form at https://rtn.kogalla.com/products/request-batpak-replacement. Consumers should immediately dispose of the recalled power banks, in accordance with local and state regulations.. Available options: Replace
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Kogalla power banks are rechargeable USB batteries sold separately or with Kogalla trail lights. They come in multiple capacities and are used to charge devices on the go.
Lithium-ion cells can overheat and ignite, even when not in use, posing fire and burn hazards. The risk is not limited to active charging.
This recall is not part of a broader industry pattern noted in the data.
Consumers face a high fire risk and must stop using affected units and pursue a free replacement.
Model numbers on the back; product packaging if available.
Replacement provided after submitting form; shipping included.
Keep proof of purchase, photos of the unit, and correspondence with the company.
Model numbers: BP125, BatPak 2F, BatPak 3F. Sold on kogalla.com and included with Kogalla trail lights. Battery capacities: 6,700mAh, 13,400mAh or 20,100mAh. BP125 has a black USB-A jack; BatPak 2F and BatPak 3F have orange USB-A jacks.
No injuries or incidents have been reported in the provided data.
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