Quick Facts at a Glance
- Recall Date
- October 2, 2025
- Hazard Level
- HIGH
- Brands
- Zyntony, Kogalla
- Category
- Electronics
- Sold At
- Unknown
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from Consumer Product Safety Commission; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Zyntony, Kogalla
- Product type
- Lithium-ion Power Bank
- Model numbers
- BP125, BatPak 2F, BatPak 3F
- Sold at
- Unknown
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
October 2, 2025
Reported by CPSC
October 2, 2025
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
More Product Images
Hazard Information
The recalled power banks' lithium-ion batteries can overheat and ignite, even when not in use, posing fire and burn hazards.
What You Should Do
Kogalla by email at bpreplace@kogalla.com, or online at https://rtn.kogalla.com/pages/kogalla-recalls-batpak1-batpak-2f-batpak-3f or https://kogalla.com/ and click on “Recall Information” at the top of the page for more information.. Consumers should immediately stop using the recalled power banks and contact Kogalla for instructions on how to receive a free replacement power bank, including shipping. Consumers will be asked to fill out the online form at https://rtn.kogalla.com/products/request-batpak-replacement. Consumers should immediately dispose of the recalled power banks, in accordance with local and state regulations.. Available options: Replace
About This Product
Kogalla power banks are rechargeable USB batteries sold separately or with Kogalla trail lights. They come in multiple capacities and are used to charge devices on the go.
Why This Is Dangerous
Lithium-ion cells can overheat and ignite, even when not in use, posing fire and burn hazards. The risk is not limited to active charging.
Industry Context
This recall is not part of a broader industry pattern noted in the data.
Real-World Impact
Consumers face a high fire risk and must stop using affected units and pursue a free replacement.
Practical Guidance
How to identify if yours is affected
- Check model numbers on the back of the unit: BP125, BatPak 2F, BatPak 3F.
- Note USB-A jack color: BP125 black, BatPak 2F/3F orange.
- Identify purchase source: sold on Kogalla.com.
Where to find product info
Model numbers on the back; product packaging if available.
What timeline to expect
Replacement provided after submitting form; shipping included.
If the manufacturer is unresponsive
- Follow up with Kogalla via official channels.
- Consider filing a report with CPSC if applicable.
How to prevent similar issues
- Avoid charging outdoors near flammable materials.
- Use designated disposal channels for lithium-ion batteries.
- Register devices with manufacturer for future recall notices.
Documentation advice
Keep proof of purchase, photos of the unit, and correspondence with the company.
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Product Details
Model numbers: BP125, BatPak 2F, BatPak 3F. Sold on kogalla.com and included with Kogalla trail lights. Battery capacities: 6,700mAh, 13,400mAh or 20,100mAh. BP125 has a black USB-A jack; BatPak 2F and BatPak 3F have orange USB-A jacks.
Reported Incidents
No injuries or incidents have been reported in the provided data.
Key Facts
- BP125, BatPak 2F, BatPak 3F models recalled
- Capacities: 6,700mAh, 13,400mAh, 20,100mAh
- Sold on kogalla.com; included with Kogalla trail lights
- Model numbers on back; color of USB-A jack distinguishes models
- 2F/3F have orange USB-A jacks; BP125 has black USB-A jack
- Hazard: overheats and ignites; risk exists even when not used
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Safety Guide
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