Which DT Swiss wheels are recalled?

Wheels with model codes ERC 35mm/45mm, CRC 35mm/45mm, HEC 35mm/45mm, and ARC 50mm/55mm/65mm with DT Swiss ID codes 2740000 or higher are recalled.

How do I check my wheel’s ID code?

Locate the DT Swiss ID on a label on the outside rim. It will read DT Swiss ID followed by a 7-digit code.

What should I do if my wheel is recalled?

Stop riding the wheel immediately and contact DT Swiss to arrange a replacement.

When will I receive a replacement?

Replacement timelines vary; DT Swiss will provide specific instructions after you register at www.dtswiss.com/recall.

How do I contact DT Swiss?

Call 800-000-1994, email Recall@dtswiss.com, or visit the recall page at www.dtswiss.com.

Is there a fee for the replacement?

DT Swiss offers a free replacement as part of the recall program.

Where can I register my recall wheels?

Register at www.dtswiss.com/recall for processing.

Are aftermarket wheels affected as well as OE wheels?

Yes, both aftermarket wheels and wheels installed as original equipment on brands are affected.

What wheels are considered high-end?

DT Swiss carbon road wheels from the ERC, CRC, HEC, and ARC series.

What is the risk if the recall is not addressed?

Crashes due to compromised structural integrity could occur.

Will this impact other DT Swiss products?

Only carbon road wheels in the ERC, CRC, HEC, and ARC lines with the specified ID codes.

DT Swiss Recalls Carbon Wheels Over Crash Hazard Affecting 2740000 ID Codes and Higher (2025)

Quick Facts at a Glance

Recall Date: August 28, 2025
Hazard Level: MEDIUM
Brand: DT Swiss
Category: Sports & Recreation
Sold At: Multiple Retailers
At-Risk Groups: GENERAL, PREGNANT, PREGNANT

What to Do Now

Use this page like a recall checklist: verify the product first, then act on the official remedy.

Immediate steps

1Stop using the product until you confirm whether it is included in the recall.
2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
3Follow the official remedy from Consumer Product Safety Commission; save photos, receipts, labels, and correspondence before contacting the company.
4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.

Check these identifiers

Brand: DT Swiss
Product type: Carbon Wheel
Model numbers: ERC 35mm/45mm, CRC 35mm/45mm, HEC 35mm/45mm, ARC 50mm/55mm/65mm
Sold at: Multiple Retailers

Recall Timeline

Key dates and source checks for this recall record.

Recall announced
August 28, 2025
Reported by CPSC
August 29, 2025
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.

Hazard Information

A defect in the wheel can compromise the wheel's structural integrity, posing a crash hazard.

What You Should Do

DT Swiss toll-free at 800-000-1994 from 8:30 a.m. to 3:30 p.m. MT Monday through Friday, email at Recall@dtswiss.com, or online at https://www.dtswiss.com/recall or www.dtswiss.com and click on "Recall" at the bottom of the page for more information.. Consumers should stop using the recalled wheels and contact DT Swiss to coordinate a replacement. Consumers should register the recalled wheels with DT Swiss at www.dtswiss.com/recall.. Available options: Replace

About This Product

DT Swiss carbon road wheels are used to improve performance in high-end road bicycles, offered aftermarket and as OE components on premium brands.

Why This Is Dangerous

A defect in the wheel can compromise structural integrity, increasing crash risk during riding. The issue is related to the wheel's construction and ID code labeling.

Industry Context

This recall is not described as part of a broader industry pattern in the provided data.

Real-World Impact

Riders could experience a higher crash risk if affected wheels fail during use; replacement is free and coordinated by DT Swiss.

Practical Guidance

How to identify if yours is affected

Check the wheel rim outside label for 'DT Swiss ID' and a 7-digit code.
If ID code is 2740000 or higher, the wheel is recalled.
Record the model code on the wheel (ERC 35mm/45mm, CRC 35mm/45mm, HEC 35mm/45mm, ARC 50mm/55mm/65mm).

Where to find product info

DT Swiss recall page at https://www.dtswiss.com/recall or bottom of www.dtswiss.com labeled Recall.

What timeline to expect

Replacement timelines vary; expect instructions after registration at www.dtswiss.com/recall.

If the manufacturer is unresponsive

Document all contact attempts
Request confirmation and a written timeline
Escalate to consumer protection if needed

How to prevent similar issues

Always check wheel ID code before installation
Follow DT Swiss recall announcements on their site

Documentation advice

Keep purchase receipts, photos of the label, and correspondence with DT Swiss

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Product Details

Brand: DT Swiss. Product: Carbon Fiber Road Wheels. Model codes: ERC 35mm/45mm, CRC 35mm/45mm, HEC 35mm/45mm, ARC 50mm/55mm/65mm. Sold aftermarket and as original equipment on various high-end road bicycles. DT Swiss ID code on rim label, format DT Swiss ID followed by a 7-digit code. Affected if ID code is 2740000 or higher. Recall date: 2025-08-28. Status: ACTIVE.