DT Swiss Recalls Carbon Wheels Due to Crash Hazard
DT Swiss recalled carbon fiber road wheels due to a structural defect that may cause crashes. The recall affects wheels with model codes ERC 35mm/45mm, CRC 35mm/45mm, HEC 35mm/45mm, and ARC 50mm/55mm/65mm. Consumers should stop using these wheels immediately and contact the company for a replacement.
Product Images
Hazard Information
A defect in the wheel can compromise the wheel's structural integrity, posing a crash hazard.
What You Should Do
DT Swiss toll-free at 800-000-1994 from 8:30 a.m. to 3:30 p.m. MT Monday through Friday, email at Recall@dtswiss.com, or online at https://www.dtswiss.com/recall or www.dtswiss.com and click on "Recall" at the bottom of the page for more information.. Consumers should stop using the recalled wheels and contact DT Swiss to coordinate a replacement. Consumers should register the recalled wheels with DT Swiss at www.dtswiss.com/recall.. Available options: Replace
Product Details
The recalled carbon fiber road wheels include model codes ERC 35mm/45mm, CRC 35mm/45mm, HEC 35mm/45mm, and ARC 50mm/55mm/65mm. These wheels were sold as original equipment on various high-end bicycle brands and through independent bicycle dealers nationwide. They were sold from September 2024 to July 2025 for prices between $1,000 and $1,880.
The Hazard
A defect in the wheels can compromise structural integrity, posing a crash hazard to riders. This defect may lead to sudden wheel failure during use.
Reported Incidents
No injuries or incidents have been reported to date related to this recall. The risk of crashes remains a concern due to the potential failure of the wheels.
What to Do
Stop using the recalled wheels immediately. Contact DT Swiss at 800-000-1994 or visit www.dtswiss.com/recall to register the recalled wheels and coordinate a replacement.
Contact Information
For more information, call DT Swiss at 800-000-1994 from 8:30 a.m. to 3:30 p.m. MT, Monday through Friday. Email concerns to Recall@dtswiss.com or visit www.dtswiss.com.
Key Facts
- Recall Date: August 28, 2025
- Models affected: ERC 35mm/45mm, CRC 35mm/45mm, HEC 35mm/45mm, ARC 50mm/55mm/65mm
- Price range: $1,000 - $1,880
- Stop using recalled wheels immediately