DT Swiss recalled carbon fiber road wheels due to a structural defect that may cause crashes. The recall affects wheels with model codes ERC 35mm/45mm, CRC 35mm/45mm, HEC 35mm/45mm, and ARC 50mm/55mm/65mm. Consumers should stop using these wheels immediately and contact the company for a replacement.
A defect in the wheel can compromise the wheel's structural integrity, posing a crash hazard.
DT Swiss toll-free at 800-000-1994 from 8:30 a.m. to 3:30 p.m. MT Monday through Friday, email at Recall@dtswiss.com, or online at https://www.dtswiss.com/recall or www.dtswiss.com and click on "Recall" at the bottom of the page for more information.. Consumers should stop using the recalled wheels and contact DT Swiss to coordinate a replacement. Consumers should register the recalled wheels with DT Swiss at www.dtswiss.com/recall.. Available options: Replace
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The recalled carbon fiber road wheels include model codes ERC 35mm/45mm, CRC 35mm/45mm, HEC 35mm/45mm, and ARC 50mm/55mm/65mm. These wheels were sold as original equipment on various high-end bicycle brands and through independent bicycle dealers nationwide. They were sold from September 2024 to July 2025 for prices between $1,000 and $1,880.
A defect in the wheels can compromise structural integrity, posing a crash hazard to riders. This defect may lead to sudden wheel failure during use.
Stop using the recalled wheels immediately. Contact DT Swiss at 800-000-1994 or visit www.dtswiss.com/recall to register the recalled wheels and coordinate a replacement.
For more information, call DT Swiss at 800-000-1994 from 8:30 a.m. to 3:30 p.m. MT, Monday through Friday. Email concerns to Recall@dtswiss.com or visit www.dtswiss.com.
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