Quick Facts at a Glance
- Recall Date
- December 31, 2025
- Hazard Level
- HIGH
- Brands
- VISTA HYPROMELLOSE DRY EYE RELIEF, Red Wedding LLC
- Category
- Health & Personal Care
- Sold At
- Multiple Retailers
- Geographic Scope
- 1 states
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from FDA - Drug Safety; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- VISTA HYPROMELLOSE DRY EYE RELIEF, Red Wedding LLC
- Product type
- Eye Drops
- Model numbers
- All lots
- UPC codes
- 77790-002, 77790-002-10
- Sold at
- Multiple Retailers
- Where affected
- ALL
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
December 31, 2025
Reported by FDA DRUG
March 4, 2026
RecallRadar source check
March 11, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
Lack of Assurance of Sterility: Products have not been manufactured in conformance with current good manufacturing practices.
What You Should Do
Consumers and healthcare providers should stop using this product immediately. Contact Wizcure Pharmaa Private Limited or your healthcare provider for guidance. Notification method: Letter
About This Product
Vista Gel Hypromellose is a lubricating eye drop used to relieve dry eye symptoms. It is popular among consumers seeking relief from discomfort caused by environmental factors such as wind, smoke, or prolonged screen time.
Why This Is Dangerous
The lack of assurance of sterility indicates that the product may be contaminated, posing a risk of infection to users.
Industry Context
This recall is not part of a broader industry pattern.
Real-World Impact
Consumers who rely on these eye drops for dry eye relief may face health risks due to potential contamination. The recall creates inconvenience as users must find alternative treatments.
Practical Guidance
How to identify if yours is affected
- Check the product label for the brand name 'Vista Gel Hypromellose'.
- Verify the product size (10 ml) and check if it is in the recalled lots.
- If unsure, consult your healthcare provider for assistance.
Where to find product info
The serial number and lot information can typically be found on the packaging or label of the product.
What timeline to expect
Expect a refund or replacement processing time of approximately 4-6 weeks.
If the manufacturer is unresponsive
- Contact the retailer for follow-up on your refund request.
- Document your communication attempts and escalate to the FDA if necessary.
How to prevent similar issues
- Always check for recalls on over-the-counter medications.
- Look for products with clear sterilization and manufacturing practices.
- Consult a healthcare provider for recommendations on safe eye drop alternatives.
Documentation advice
Keep photos, receipts, and correspondence related to the recall for your records.
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Product Details
The recalled product is Vista Gel Hypromellose USP 0.3% w/v, Eye Drops Dry Eye Relief Lubricating Gel, 10 ml. It is manufactured by Wizcure Pharmaa PVT. LTD in India and distributed by hi-health in Scottsdale, AZ. All lots of this product are affected.
Key Facts
- Recall date: December 31, 2025
- Reported date: March 4, 2026
- Quantity recalled: 17,280 cartons
- Distributed nationwide in the USA
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Safety Guide
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