Volkswagen Group of America, Inc. recalled certain 2024-2025 Audi Q4 E-Tron models on April 2, 2027. The on-board charger may fail, leading to a loss of drive power. This defect increases the risk of a crash.
A loss of drive power increases the risk of a crash.
Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
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The recall affects 2024-2025 Audi Q4 E-Tron and Q4 E-Tron Sportback vehicles. The recall was announced on April 2, 2027. Owners received notification letters on May 20, 2025.
The on-board charger (OCDC) may fail to charge the 12-volt battery. A failure to charge can result in a loss of drive power, increasing crash risk.
Stop using the vehicle immediately. Dealers will replace the OCDC at no charge. Contact Volkswagen at 1-800-893-5298 or Audi at 1-800-253-2834.
For more information, call the National Highway Traffic Safety Administration at 888-327-4236 or visit nhtsa.gov.
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