AUDI Q4 E-Tron and ID.4 models are recalled by Volkswagen Group of America for a faulty on-board charger that may stop charging the 12-volt system. The recall affects 2024-2025 models. Dealers will replace the on-board charger free of charge. Letters notifying owners were mailed May 20, 2025.
A loss of drive power increases the risk of a crash.
Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
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These models are electric SUVs with 12V/24V/48V battery systems and an on-board charger. They use the 12V system for vehicle electronics and may lose power if the charger fails.
If the charger stops charging the 12V battery, the vehicle can lose drive power, increasing crash risk.
This recall is not described as part of a broader industry pattern in the provided data.
Customers may experience unexpected loss of drive power, leading to potential safety risk and service interruptions.
VIN, recall numbers VW 93CJ and Audi 93FR; NHTSA recall page 25V125000
Replacement by dealers at no cost; letters mailed May 20, 2025; timing varies by dealer
Keep copies of owner letters, service records, VIN, recall numbers
Year: 2024-2025 for Audi Q4 E-Tron and Q4 E-Tron Sportback; 2024 ID.4. Manufacturer: Volkswagen Group of America. Component: Electrical system, 12V/24V/48V battery. Recall numbers: VW 93CJ, Audi 93FR. Recall date: 2025-02-28.
No injuries or incidents information provided in the data set.
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