Quick Facts at a Glance
- Recall Date
- February 28, 2025
- Hazard Level
- HIGH
- Brands
- Audi, Volkswagen
- Category
- Vehicles & Parts
- Sold At
- Unknown
- At-Risk Groups
- GENERAL, PREGNANT, PETS
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from National Highway Traffic Safety Administration; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Audi, Volkswagen
- Product type
- Electric Vehicle (EV) System
- Model numbers
- Q4 E-TRON, Q4 E-Tron Sportback, ID.4
- Sold at
- Unknown
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
February 28, 2025
Reported by NHTSA
February 28, 2025
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
A loss of drive power increases the risk of a crash.
What You Should Do
Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
About This Product
These models are electric SUVs with 12V/24V/48V battery systems and an on-board charger. They use the 12V system for vehicle electronics and may lose power if the charger fails.
Why This Is Dangerous
If the charger stops charging the 12V battery, the vehicle can lose drive power, increasing crash risk.
Industry Context
This recall is not described as part of a broader industry pattern in the provided data.
Real-World Impact
Customers may experience unexpected loss of drive power, leading to potential safety risk and service interruptions.
Practical Guidance
How to identify if yours is affected
- Locate vehicle VIN and compare with recall listings
- Check owner letter for recall notice number
- Visit dealer for OCDC replacement
Where to find product info
VIN, recall numbers VW 93CJ and Audi 93FR; NHTSA recall page 25V125000
What timeline to expect
Replacement by dealers at no cost; letters mailed May 20, 2025; timing varies by dealer
If the manufacturer is unresponsive
- Document all communications
- Contact Audi or Volkswagen customer service
- File a complaint with NHTSA if needed
How to prevent similar issues
- Regularly update vehicle software where applicable
- Monitor charging behavior for anomalies
Documentation advice
Keep copies of owner letters, service records, VIN, recall numbers
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Product Details
Year: 2024-2025 for Audi Q4 E-Tron and Q4 E-Tron Sportback; 2024 ID.4. Manufacturer: Volkswagen Group of America. Component: Electrical system, 12V/24V/48V battery. Recall numbers: VW 93CJ, Audi 93FR. Recall date: 2025-02-28.
Reported Incidents
No injuries or incidents information provided in the data set.
Key Facts
- 2024-2025 Audi Q4 E-Tron, Q4 E-Tron Sportback, and 2024 ID.4 affected
- On-board charger (OCDC) may fail
- Free replacement of OCDC offered
- Letters to owners mailed May 20, 2025
- Recall numbers VW 93CJ, Audi 93FR
- NHTSA Recall ID 25V125000
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