Quick Facts at a Glance
- Recall Date
- September 24, 2025
- Hazard Level
- HIGH
- Brands
- Audi, Volkswagen
- Category
- Vehicles & Parts
- Sold At
- Unknown
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from National Highway Traffic Safety Administration; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Audi, Volkswagen
- Product type
- Front Seat Belt Retractor
- Model numbers
- 2025 GTI, Golf R, Audi A5, A6 Sportback E-Tron, S5, S6 Sportback E-Tron, 2026 Q4 Sportback E-Tron, Q4 E-Tron
- Sold at
- Unknown
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
September 24, 2025
Reported by NHTSA
September 24, 2025
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
In a crash, a damaged torsion bar in a retractor could fail. If this happens, the seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
What You Should Do
Dealers will replace one or both front seat belts, free of charge. Owner notification letters are expected to be mailed November 21, 2025. Owners may contact Audi at 1-800-253-2834 or Volkswagen at 1-800-893-5298. Audi's number for this recall is 69UM; Volkswagen’s number for this recall is 694T. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 26, 2025.
About This Product
Front seat belts are a critical restraint system in vehicles. The recall targets retractors to ensure belts stay taut and secure occupants in a crash.
Why This Is Dangerous
If the torsion bar is damaged, the retractor may fail during a crash, reducing restraint effectiveness and increasing injury risk.
Industry Context
This recall is not described as part of a broader industry pattern.
Real-World Impact
Owners will need to visit a dealer for free replacement. The issue affects safety-critical components and may require immediate attention for affected VINs.
Practical Guidance
How to identify if yours is affected
- 1. Obtain your VIN from your vehicle registration or door jamb sticker.
- 2. Visit NHTSA.gov and search for campaign 25V638000 to confirm if your VIN is affected.
- 3. If affected, contact the dealer to schedule service.
Where to find product info
VINs can be looked up on NHTSA.gov starting 2025-09-26. Official recall pages at AudiUSA and VW.com list details.
What timeline to expect
Once notified, repair appointments typically vary by dealer. Expect several days to a few weeks for parts and scheduling.
If the manufacturer is unresponsive
- Escalate to your local dealer and request a supervisor if timelines are long.
- File a report with NHTSA if you believe the dealer is not addressing the recall promptly.
How to prevent similar issues
- Check recall status when buying a used vehicle from Audi or VW brands.
- Register your vehicle with the manufacturer to receive recall notices.
- Keep your VIN accessible to quickly verify recall status.
Documentation advice
Keep the recall letter, VIN, and all communications with the dealer. Document the service and any replacement parts.
Get instant alerts for Vehicles & Parts recalls
Be the first to know. Free instant alerts to your inbox.
Product Details
Year: 2025-2026 (varies by model)\nMake: Audi, Volkswagen\nModels: 2025 GTI, Golf R, Audi A5, A6 Sportback E-Tron, S5, S6 Sportback E-Tron, 2026 Q4 Sportback E-Tron, Q4 E-Tron\nComponent: Front seat belts retractors\nRecall ID: 25V638000\nRecall Date: 2025-09-24\nSold at: Audi and Volkswagen brand dealerships nationwide\nRemedy: Dealers will replace one or both front seat belts, free of charge\nVIN lookup: Available on NHTSA.gov beginning 2025-09-26
Reported Incidents
No injuries or incidents have been reported.
Key Facts
- Recall ID 25V638000
- Affects 2025 GTI, Golf R, Audi A5, A6 Sportback E-Tron, S5, S6 Sportback E-Tron, 2026 Q4 Sportback E
- Front seat belt retractor torsion bar may be damaged
- Dealers will replace front seat belts free of charge
- VIN search available on NHTSA.gov beginning 2025-09-26
- Owner letters expected to be mailed on 2025-11-21
Browse More Recalls
Safety Guide
Not sure what to do next? Our guide walks you through the process step by step.
Read: How to Report an Unsafe ProductGet Alerts for Vehicles & Parts Recalls
Get instant alerts for recalls that affect you. Free forever.