HIGH

Audi S5 Front Seat Belt Retractor Recall Affects 2025 VW Group Vehicles

Audi and Volkswagen Group of America recall 2025 GTI, Golf R, Audi A5, A6 Sportback E-Tron, S5, S6 Sportback E-Tron, 2026 Q4 Sportback E-Tron and Q4 E-Tron vehicles. The torsion bar in the front seat belt retractors may be damaged during production. Dealers will replace one or both front seat belts at no charge. VIN lookups begin Sept 26, 2025 and owner letters go out Nov 21, 2025.

Quick Facts at a Glance

Recall Date
September 24, 2025
Hazard Level
HIGH
Brands
Audi, Volkswagen
Category
Vehicles & Parts
Sold At
Unknown
At-Risk Groups
GENERAL

Hazard Information

In a crash, a damaged torsion bar in a retractor could fail. If this happens, the seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.

What You Should Do

Dealers will replace one or both front seat belts, free of charge. Owner notification letters are expected to be mailed November 21, 2025. Owners may contact Audi at 1-800-253-2834 or Volkswagen at 1-800-893-5298. Audi's number for this recall is 69UM; Volkswagen’s number for this recall is 694T. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 26, 2025.

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About This Product

Front seat belts are a critical restraint system in vehicles. The recall targets retractors to ensure belts stay taut and secure occupants in a crash.

Why This Is Dangerous

If the torsion bar is damaged, the retractor may fail during a crash, reducing restraint effectiveness and increasing injury risk.

Industry Context

This recall is not described as part of a broader industry pattern.

Real-World Impact

Owners will need to visit a dealer for free replacement. The issue affects safety-critical components and may require immediate attention for affected VINs.

Practical Guidance

How to identify if yours is affected

  1. 1. Obtain your VIN from your vehicle registration or door jamb sticker.
  2. 2. Visit NHTSA.gov and search for campaign 25V638000 to confirm if your VIN is affected.
  3. 3. If affected, contact the dealer to schedule service.

Where to find product info

VINs can be looked up on NHTSA.gov starting 2025-09-26. Official recall pages at AudiUSA and VW.com list details.

What timeline to expect

Once notified, repair appointments typically vary by dealer. Expect several days to a few weeks for parts and scheduling.

If the manufacturer is unresponsive

  • Escalate to your local dealer and request a supervisor if timelines are long.
  • File a report with NHTSA if you believe the dealer is not addressing the recall promptly.

How to prevent similar issues

  • Check recall status when buying a used vehicle from Audi or VW brands.
  • Register your vehicle with the manufacturer to receive recall notices.
  • Keep your VIN accessible to quickly verify recall status.

Documentation advice

Keep the recall letter, VIN, and all communications with the dealer. Document the service and any replacement parts.

Product Details

Year: 2025-2026 (varies by model)\nMake: Audi, Volkswagen\nModels: 2025 GTI, Golf R, Audi A5, A6 Sportback E-Tron, S5, S6 Sportback E-Tron, 2026 Q4 Sportback E-Tron, Q4 E-Tron\nComponent: Front seat belts retractors\nRecall ID: 25V638000\nRecall Date: 2025-09-24\nSold at: Audi and Volkswagen brand dealerships nationwide\nRemedy: Dealers will replace one or both front seat belts, free of charge\nVIN lookup: Available on NHTSA.gov beginning 2025-09-26

Reported Incidents

No injuries or incidents have been reported.

Key Facts

  • Recall ID 25V638000
  • Affects 2025 GTI, Golf R, Audi A5, A6 Sportback E-Tron, S5, S6 Sportback E-Tron, 2026 Q4 Sportback E
  • Front seat belt retractor torsion bar may be damaged
  • Dealers will replace front seat belts free of charge
  • VIN search available on NHTSA.gov beginning 2025-09-26
  • Owner letters expected to be mailed on 2025-11-21

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: How to Report an Unsafe Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Details

Model Numbers
2025 GTI
Golf R
Audi A5
A6 Sportback E-Tron
S5
+3 more
Report Date
September 24, 2025
Recall Status
ACTIVE

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