HIGH

VOLKSWAGEN Atlas Recall 2025 for Service Brakes Bolts in Atlas, Atlas Cross Sport, ID.4

Volkswagen Group of America recalls 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 models for loose bolts in the chassis, brake system and suspension. The potential consequence is loss of vehicle control and a crash risk. Owners should stop driving the vehicle and contact a dealer for inspection; recall letters were mailed on July 25, 2025.

Quick Facts at a Glance

Recall Date
June 30, 2025
Hazard Level
HIGH
Brands
Volkswagen, Volkswagen Group of America
Category
Vehicles & Parts
Sold At
Unknown
At-Risk Groups
GENERAL

Hazard Information

A loss of vehicle control increases the risk of a crash.

What You Should Do

Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.

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About This Product

These models are mid-size SUVs and crossover SUVs popular with families and daily commuters. They include Atlas and Atlas Cross Sport SUVs and the ID.4 electric crossover.

Why This Is Dangerous

Loosening or insufficient tightening of structural and braking bolts can compromise steering and braking, potentially leading to a loss of control.

Industry Context

This recall is not indicated as part of a broader industry pattern in the information provided.

Real-World Impact

Owners face the risk of a crash if bolts are not properly tightened. Service is required to restore the original specification at no cost.

Practical Guidance

How to identify if yours is affected

  1. 1. Locate your vehicle identification number (VIN).
  2. 2. Check if your VIN is listed in the recall database using nhtsa.gov/recalls or VW's recall portal.
  3. 3. Schedule service with an authorized VW dealer for bolt inspection and replacement as needed.

Where to find product info

Recall information, VIN lookup, and bolt specification can be found on nhtsa.gov/recalls and VW customer service pages. The recall number is 42HX.

What timeline to expect

Timeline for resolution varies by dealer and backlog. The remedy is bolt replacement at no charge.

If the manufacturer is unresponsive

  • Document all attempts to contact the dealer in writing.
  • Escalate to VW customer service or the NHTSA if the dealer is unresponsive.
  • Consider filing a formal complaint with the NHTSA if no resolution occurs within a reasonable period.

How to prevent similar issues

  • Have bolt tightening verified during routine service visits.
  • Ask your dealer for a chassis and brake system inspection if you experience unusual handling.
  • Keep your VIN and recall numbers handy when shopping for a vehicle or service.
  • Ensure recalls are completed before long trips.

Documentation advice

Keep the recall notice, VIN, service records, and any correspondence with VW or the dealership. Take photos of any service discrepancies.

Product Details

Models affected: Atlas, Atlas Cross Sport, ID.4. Years affected: 2023-2025 Atlas, 2023-2025 Atlas Cross Sport, 2023-2024 ID.4. Component: SERVICE BRAKES. Manufacturer: Volkswagen Group of America, Inc. Sold through VW dealer networks. Price: Unknown.

Key Facts

  • 2023-2025 Atlas
  • Atlas Cross Sport la
  • 2023-2024 ID.4
  • Bolts may be under-tightened
  • Bolt replacement performed free of charge
  • Recall 42HX

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: How to Report an Unsafe Product

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Safety Assessment

Risk LevelHIGH
Severity Score
9/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Details

Model Numbers
Atlas
Atlas Cross Sport
ID.4
Report Date
June 30, 2025
Recall Status
ACTIVE

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