Quick Facts at a Glance
- Recall Date
- June 30, 2025
- Hazard Level
- HIGH
- Brands
- Volkswagen, Volkswagen Group of America
- Category
- Vehicles & Parts
- Sold At
- Unknown
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from National Highway Traffic Safety Administration; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Volkswagen, Volkswagen Group of America
- Product type
- Vehicle Recall
- Model numbers
- Atlas, Atlas Cross Sport, ID.4
- Sold at
- Unknown
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
June 30, 2025
Reported by NHTSA
June 30, 2025
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
A loss of vehicle control increases the risk of a crash.
What You Should Do
Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
About This Product
These models are mid-size SUVs and crossover SUVs popular with families and daily commuters. They include Atlas and Atlas Cross Sport SUVs and the ID.4 electric crossover.
Why This Is Dangerous
Loosening or insufficient tightening of structural and braking bolts can compromise steering and braking, potentially leading to a loss of control.
Industry Context
This recall is not indicated as part of a broader industry pattern in the information provided.
Real-World Impact
Owners face the risk of a crash if bolts are not properly tightened. Service is required to restore the original specification at no cost.
Practical Guidance
How to identify if yours is affected
- 1. Locate your vehicle identification number (VIN).
- 2. Check if your VIN is listed in the recall database using nhtsa.gov/recalls or VW's recall portal.
- 3. Schedule service with an authorized VW dealer for bolt inspection and replacement as needed.
Where to find product info
Recall information, VIN lookup, and bolt specification can be found on nhtsa.gov/recalls and VW customer service pages. The recall number is 42HX.
What timeline to expect
Timeline for resolution varies by dealer and backlog. The remedy is bolt replacement at no charge.
If the manufacturer is unresponsive
- Document all attempts to contact the dealer in writing.
- Escalate to VW customer service or the NHTSA if the dealer is unresponsive.
- Consider filing a formal complaint with the NHTSA if no resolution occurs within a reasonable period.
How to prevent similar issues
- Have bolt tightening verified during routine service visits.
- Ask your dealer for a chassis and brake system inspection if you experience unusual handling.
- Keep your VIN and recall numbers handy when shopping for a vehicle or service.
- Ensure recalls are completed before long trips.
Documentation advice
Keep the recall notice, VIN, service records, and any correspondence with VW or the dealership. Take photos of any service discrepancies.
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Product Details
Models affected: Atlas, Atlas Cross Sport, ID.4. Years affected: 2023-2025 Atlas, 2023-2025 Atlas Cross Sport, 2023-2024 ID.4. Component: SERVICE BRAKES. Manufacturer: Volkswagen Group of America, Inc. Sold through VW dealer networks. Price: Unknown.
Key Facts
- Atlas Cross Sport la
- Bolts may be under-tightened
- Bolt replacement performed free of charge
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Safety Guide
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