Quick Facts at a Glance
- Recall Date
- May 21, 2025
- Hazard Level
- HIGH
- Brand
- Volkswagen
- Category
- Vehicles & Parts
- Sold At
- Unknown
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from National Highway Traffic Safety Administration; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Volkswagen
- Product type
- Automobile
- Model numbers
- ATLAS
- Sold at
- Unknown
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
May 21, 2025
Reported by NHTSA
May 21, 2025
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
What You Should Do
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
About This Product
The Atlas and Atlas Cross Sport are VW two-row SUVs. The recall targets the rear visibility system tied to the rearview camera, which assists drivers when reversing.
Why This Is Dangerous
Software error may distort the camera image when reversing, reducing awareness of objects behind the vehicle.
Industry Context
This recall is not described as part of a broader industry pattern in the provided data.
Real-World Impact
Owners face potential risk of a crash during reversing until the software update is completed.
Practical Guidance
How to identify if yours is affected
- Verify model year 2024-2025 Atlas Cross Sport or Atlas
- Check recall 91SB status with VW
- Inspect for any update notice from VW
Where to find product info
Contact VW customer service or check NHTSA 25V334000 recall page
What timeline to expect
Updates should be completed at a VW dealer at no cost; expect scheduling within weeks after notice
If the manufacturer is unresponsive
- Escalate to VW corporate customer service
- File a complaint with NHTSA if dealers are uncooperative
How to prevent similar issues
- Keep vehicle software up to date
- Regularly check for recalls on NHTSA website using VIN
- Schedule service promptly when a recall is issued
Documentation advice
Keep recall notice, service records, and any correspondence with VW
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Product Details
Year: 2025; Make: VOLKSWAGEN; Model: ATLAS; Manufacturer: Volkswagen Group of America, Inc.; Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; Recall number: 91SB; Recall date: 2025-05-21; Remedy: Software update to camera control unit; Sold in: Unknown; Price: Unknown; Dates sold: 2024-2025
Reported Incidents
No injuries or incidents have been reported.
Key Facts
- 2024-2025 Atlas Cross Sport and Atlas models affected
- Software update required for rearview camera control unit
- No injuries reported
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Safety Guide
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