HIGH

Volkswagen ID. BUZZ 2025 Recall Over Third-Row Seat Belt Gap (72LC)

Volkswagen Group of America is recalling 2025 ID. BUZZ vehicles due to a third-row seating flaw. The rear bench is wide enough for three passengers but equipped with only two seat belts. Dealers will install trim to adjust the width at no cost, and owner letters were mailed June 20, 2025. Contact VW at 1-800-893-5298 for details and recall 72LC.

Quick Facts at a Glance

Recall Date
March 5, 2026
Hazard Level
HIGH
Brand
Volkswagen
Category
Vehicles & Parts
Sold At
Unknown
At-Risk Groups
GENERAL

Hazard Information

In the event that more than two passengers sit in the rear bench seat, there would not be enough seat belts, increasing the risk of injury during a crash.

What You Should Do

Dealers will install trim to adjust the width of the third-row rear seats, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72LC.

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About This Product

The ID. BUZZ is Volkswagen’s electric minivan aimed at family travel and multi-passenger use. It features a flexible 3-row seating system intended for up to three in the rear bench in some configurations.

Why This Is Dangerous

The rear bench’s width accommodates three seats but is only equipped with two seat belts. In a crash, more occupants could be unrestrained, increasing injury risk.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

Owners must avoid using the rear seat with more than two passengers until repaired. The fix is a no-cost dealer-installed trim adjustment.

Practical Guidance

How to identify if yours is affected

  1. 1) Locate the VIN on your VW ID. BUZZ
  2. 2) Check if the recall 72LC applies by contacting VW or visiting safercar.gov
  3. 3) Call your dealer to schedule service and reference recall 72LC

Where to find product info

VIN lookup and recall status at safercar.gov or 1-800-893-5298 for VW

What timeline to expect

Repair is performed at a dealer service appointment. Scheduling may vary by location

If the manufacturer is unresponsive

  • Escalate to VW customer service at 1-800-893-5298
  • File a complaint with NHTSA via safestcar.gov/recalls if no response within a reasonable time

How to prevent similar issues

  • When buying a three-row vehicle, confirm that there are three seat belts for the rear row and that the belt count matches seating capacity
  • Monitor NHTSA recall listings for your model and year
  • Ask for recall status documentation from the dealer before delivery

Documentation advice

Keep recall notice, VIN, service appointment records, and any correspondence with VW or the dealer

Product Details

Model: ID. BUZZ. Year: 2025. Make: Volkswagen. Sold at: Unknown. When sold: Unknown. Price: Unknown. Recall number: 72LC. Component: SEATS:MID/REAR ASSEMBLY.

Reported Incidents

No injuries or incidents have been reported.

Key Facts

  • 72LC recall number
  • 2025 model year ID. BUZZ
  • Rear bench seats designed for 3, but belted for 2
  • Free dealer remedy: trim installation
  • Letters mailed June 20, 2025
  • NHTSA recall page: 25V269000

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: How to Report an Unsafe Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
CRUSHINGLACERATION

Product Details

Model Numbers
ID. BUZZ
Report Date
March 5, 2026
Recall Status
ACTIVE

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