Volkswagen ID. BUZZ 2025 Recall Over Third-Row Seat Belt Gap (72LC)
Volkswagen Group of America is recalling 2025 ID. BUZZ vehicles due to a third-row seating flaw. The rear bench is wide enough for three passengers but equipped with only two seat belts. Dealers will install trim to adjust the width at no cost, and owner letters were mailed June 20, 2025. Contact VW at 1-800-893-5298 for details and recall 72LC.
Quick Facts at a Glance
Recall Date
March 5, 2026
Hazard Level
HIGH
Brand
Volkswagen
Category
Vehicles & Parts
Sold At
Unknown
At-Risk Groups
GENERAL
Hazard Information
In the event that more than two passengers sit in the rear bench seat, there would not be enough seat belts, increasing the risk of injury during a crash.
What You Should Do
Dealers will install trim to adjust the width of the third-row rear seats, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72LC.
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About This Product
The ID. BUZZ is Volkswagen’s electric minivan aimed at family travel and multi-passenger use. It features a flexible 3-row seating system intended for up to three in the rear bench in some configurations.
Why This Is Dangerous
The rear bench’s width accommodates three seats but is only equipped with two seat belts. In a crash, more occupants could be unrestrained, increasing injury risk.
Industry Context
This recall is not part of a broader industry pattern.
Real-World Impact
Owners must avoid using the rear seat with more than two passengers until repaired. The fix is a no-cost dealer-installed trim adjustment.
Practical Guidance
How to identify if yours is affected
1) Locate the VIN on your VW ID. BUZZ
2) Check if the recall 72LC applies by contacting VW or visiting safercar.gov
3) Call your dealer to schedule service and reference recall 72LC
Where to find product info
VIN lookup and recall status at safercar.gov or 1-800-893-5298 for VW
What timeline to expect
Repair is performed at a dealer service appointment. Scheduling may vary by location
If the manufacturer is unresponsive
Escalate to VW customer service at 1-800-893-5298
File a complaint with NHTSA via safestcar.gov/recalls if no response within a reasonable time
How to prevent similar issues
When buying a three-row vehicle, confirm that there are three seat belts for the rear row and that the belt count matches seating capacity
Monitor NHTSA recall listings for your model and year
Ask for recall status documentation from the dealer before delivery
Documentation advice
Keep recall notice, VIN, service appointment records, and any correspondence with VW or the dealer
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