GE Healthcare recalled 250 Centricity Universal Viewer Zero Footprint Client units distributed worldwide after finding a risk that patient information may not match displayed images in certain workflows. The issue affects ZFP v6.0 SP11.6, SP11.6.0.1 and SP11.6.1 when Patient Timeline is installed. Hospitals should stop using affected units and await instructions from GE Healthcare.
Under certain workflows, patient information shown in the viewer may not match the images displayed on Centricity Universal Viewer Zero Footprint Client (ZFP) with versions ZFP v6.0: SP11.6, SP11.6.0.1 and SP11.6.1 on systems with Patient Timeline installed,
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact GE Healthcare or your healthcare provider for instructions. Notification method: Letter
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The Centricity Universal Viewer Zero Footprint Client is radiology viewing software used to display medical images and patient data across systems. The product is deployed in hospitals worldwide as part of GE Healthcare's Centricity platform.
Under certain workflows, patient information shown in the viewer may not match the images displayed. This mismatch can lead to misidentification or misinterpretation of patient data during imaging review.
This recall is not part of a broader industry pattern.
Hospitals may need to halt use of affected viewers until remediation. The mismatch could affect patient safety and workflow efficiency, and may require manual reconciliation of data.
Serial numbers and identifiers can be found on the device label, patient timeline documentation, or GE service portal.
The recall notice does not specify a remediation timeline. Hospitals will receive instructions by letter from GE Healthcare.
Keep the recall letter, note device identifiers, and preserve all communications and responses from GE Healthcare.
Model numbers: 2110344-039; 2110344-046; 2110344-047. Sold to healthcare facilities worldwide. When sold: not specified. Price: not specified.
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