Quick Facts at a Glance
- Recall Date
- January 16, 2026
- Hazard Level
- HIGH
- Brand
- GE Healthcare
- Category
- Health & Personal Care
- Sold At
- Unknown
- Geographic Scope
- 1 states
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from FDA - Medical Devices; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- GE Healthcare
- Product type
- Zero Footprint Client (ZFP) Medical Imaging Software
- Model numbers
- 2110344-039, 2110344-046, 2110344-047
- Sold at
- Unknown
- Where affected
- ALL
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
January 16, 2026
Reported by FDA DEVICE
March 11, 2026
RecallRadar source check
March 18, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
Under certain workflows, patient information shown in the viewer may not match the images displayed on Centricity Universal Viewer Zero Footprint Client (ZFP) with versions ZFP v6.0: SP11.6, SP11.6.0.1 and SP11.6.1 on systems with Patient Timeline installed,
What You Should Do
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact GE Healthcare or your healthcare provider for instructions. Notification method: Letter
About This Product
The Centricity Universal Viewer Zero Footprint Client is radiology viewing software used to display medical images and patient data across systems. The product is deployed in hospitals worldwide as part of GE Healthcare's Centricity platform.
Why This Is Dangerous
Under certain workflows, patient information shown in the viewer may not match the images displayed. This mismatch can lead to misidentification or misinterpretation of patient data during imaging review.
Industry Context
This recall is not part of a broader industry pattern.
Real-World Impact
Hospitals may need to halt use of affected viewers until remediation. The mismatch could affect patient safety and workflow efficiency, and may require manual reconciliation of data.
Practical Guidance
How to identify if yours is affected
- Confirm ZFP version: v6.0 SP11.6, SP11.6.0.1 or SP11.6.1 with Patient Timeline installed.
- Look for UDI 00840682102988 on device label.
- If Patient Timeline is not installed, this recall may not apply.
Where to find product info
Serial numbers and identifiers can be found on the device label, patient timeline documentation, or GE service portal.
What timeline to expect
The recall notice does not specify a remediation timeline. Hospitals will receive instructions by letter from GE Healthcare.
If the manufacturer is unresponsive
- Document all communications with GE Healthcare.
- File a report with the facility risk management or compliance office.
- Consult the FDA recall portal for additional guidance.
How to prevent similar issues
- Verify software updates and patches before deployment.
- Maintain current patient data reconciliation protocols.
- Prefer updated viewing software from GE or approved vendors with validated data integrity.
Documentation advice
Keep the recall letter, note device identifiers, and preserve all communications and responses from GE Healthcare.
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Product Details
Model numbers: 2110344-039; 2110344-046; 2110344-047. Sold to healthcare facilities worldwide. When sold: not specified. Price: not specified.
Key Facts
- Software versions affected: ZFP v6.0 SP11.6, SP11.6.0.1, SP11.6.1 with Patient Timeline
- Distributed worldwide to healthcare facilities
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Safety Guide
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