HIGH

Philips North America Recalls CT Scanner Over Rotor Fastener Issue

Philips North America recalled 47 CT scanners on January 7, 2026, due to improperly torqued rotor fasteners. This issue could lead to unsecured rotor parts, posing a high risk during operation. Patients and healthcare providers must stop using the device immediately.

Quick Facts at a Glance

Recall Date
January 7, 2026
Hazard Level
HIGH
Brand
Philips North America
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL

Hazard Information

As part of the CT systems sub assembly, thirty-two (32) fasteners are used to attach the rotor to the bearing within the gantry. One or more of these fasteners may not be torqued to specification. If multiple fasteners are not torqued to specification, the rotor or rotor parts may become unsecured or displaced. While there has been no reported or observed event of expelled parts during gantry rotation, unsecured rotor parts may potentially be expelled.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Philips North America Llc or your healthcare provider for instructions. Notification method: Letter

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Product Details

The recall affects the Brilliance iCT model with Product Code (REF): 728306. It was sold worldwide, including in several U.S. states and various countries. The recalled units were distributed between the product's manufacturing date and the recall date.

The Hazard

The fasteners attaching the rotor to the bearing may not be torqued to specification. If multiple fasteners fail, rotor parts could become unsecured during operation, potentially leading to serious safety risks.

What to Do

Stop using the CT scanner immediately. Follow the recall instructions from Philips North America or consult your healthcare provider. Contact details can be found in the recall notification.

Contact Information

To report issues or seek further information, contact Philips North America at their official website or through the recall link.

Key Facts

  • 47 CT scanners recalled
  • Risk of unsecured rotor parts
  • No reported incidents of expulsion
  • Immediate stop-use instructions issued
  • Sold worldwide including multiple U.S. states

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Details

Model Numbers
Product Code (REF): 728306
UDI-DI: 00884838059474
Serial Numbers: 87064
87120
87121
+15 more
Affected States
ALL
Report Date
February 18, 2026
Recall Status
ACTIVE

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