HIGH

Philips North America Recalls MR Systems Over Stiffness Value Errors

Philips North America recalled one unit of its Evolution Upgrade 3.0T on December 3, 2025, due to potential stiffness value errors in MR Elastography stiffness maps. The issue affects software versions R11.1 and R12.1. Affected units may misrepresent medical imaging data, posing risks to patient diagnoses.

Quick Facts at a Glance

Recall Date
December 3, 2025
Hazard Level
HIGH
Brand
Philips North America
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL

Hazard Information

The potential for stiffness value errors when viewing exported MR Elastography (MRE) stiffness maps to viewer Picture Archiving and Communication System (PACS).

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Philips North America or your healthcare provider for instructions. Notification method: Letter

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Product Details

The recall involves the Evolution Upgrade 3.0T, Product Code (REF): 782143, specifically MR systems with software versions R11.1 and R12.1. The unit has a Unique Device Identifier (UDI-DI) of 00884838108660. The system has been distributed across the United States and internationally.

The Hazard

The recall concerns stiffness value errors when viewing exported MR Elastography stiffness maps on Picture Archiving and Communication Systems (PACS). This error can lead to incorrect patient assessments, impacting diagnosis and treatment.

Reported Incidents

There are no reported incidents or injuries related to this recall at this time. Patients and providers are advised to stop using the device to prevent misdiagnosis.

What to Do

Stop using the MR system immediately. Follow the recall instructions provided by Philips North America. Contact your healthcare provider or Philips for further guidance.

Contact Information

For assistance, call Philips North America. Detailed information can be found at their official website or the FDA recall page.

Key Facts

  • Recall date: December 3, 2025
  • Classification: Class II
  • Quantity recalled: 1 unit
  • Affected states include AZ, CA, CO, IL, MA, ME, MI, MN, MS, NE, NY, OH, OR, PA, SC, TN, TX, VA, VT,

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Classification

Product Details

Model Numbers
MR systems with SW version R11.1 and R12.1. Product Code (REF): 782143. UDI-DI: 00884838108660. Serial Numbers: 42225.
Affected States
ALL
Report Date
February 4, 2026
Recall Status
ACTIVE

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