HIGH

Philips North America Issues Recall for Spectral CT Due to Fastener Hazard

Philips North America recalled 283 Spectral CT units on January 7, 2026. Fasteners in the device may not be torqued to specification, posing a risk of unsecured rotor parts. While no incidents have been reported, potential safety hazards exist.

Quick Facts at a Glance

Recall Date
January 7, 2026
Hazard Level
HIGH
Brand
Philips North America
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL

Hazard Information

As part of the CT systems sub assembly, thirty-two (32) fasteners are used to attach the rotor to the bearing within the gantry. One or more of these fasteners may not be torqued to specification. If multiple fasteners are not torqued to specification, the rotor or rotor parts may become unsecured or displaced. While there has been no reported or observed event of expelled parts during gantry rotation, unsecured rotor parts may potentially be expelled.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Philips North America Llc or your healthcare provider for instructions. Notification method: Letter

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About This Product

The Spectral CT is a medical imaging device used for diagnostic purposes in healthcare settings. Healthcare providers rely on this equipment for accurate imaging and assessments of patients.

Why This Is Dangerous

Improperly torqued fasteners may cause the rotor and its parts to become unsecured. This malfunction could lead to serious safety risks if the rotor parts are expelled during operation.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

Patients and healthcare providers must cease usage of the device, which could disrupt medical procedures and patient care.

Practical Guidance

How to identify if yours is affected

  1. Check the product code and serial numbers against the recall list.
  2. Verify if your device was distributed in the listed states or countries.
  3. Contact Philips North America directly for confirmation.

Where to find product info

Serial numbers can typically be found on the device's identification plate or packaging.

What timeline to expect

Expect a timeline of 4-6 weeks for processing refunds or replacements once initiated.

If the manufacturer is unresponsive

  • Document all correspondence with Philips North America.
  • Consider escalating the issue through relevant health authorities or consumer protection agencies.

How to prevent similar issues

  • Ensure new medical devices meet current safety standards.
  • Ask for detailed safety records before purchasing medical equipment.
  • Stay informed about recalls in the medical device industry.

Documentation advice

Keep records of all communications, including emails and phone calls, along with any receipts or documents related to the purchase.

Product Details

The recalled product is the Spectral CT with Product Code (REF): 728333. Model numbers include UDI-DI: 00884838101111 and serial numbers ranging from 10055 to 10237. It was distributed worldwide, including across the United States and various countries.

Key Facts

  • Recalled product: Spectral CT
  • Product Code: 728333
  • Quantity recalled: 283 units
  • Risk of unsecured rotor parts
  • No reported incidents of expulsion

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Details

Model Numbers
Product Code (REF): 728333
UDI-DI: 00884838101111
Serial Numbers: 10055
10075
10086
+15 more
Affected States
ALL
Report Date
February 18, 2026
Recall Status
ACTIVE

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