HIGH

Philips Recalls IQon Spectral CT Over Potential Rotor Hazards

Philips North America recalled 52 units of the IQon Spectral CT on January 7, 2026, due to fasteners that may not be torqued to specification. This defect may lead to unsecured rotor parts during operation. No injuries have been reported, but the potential for parts to be expelled during gantry rotation poses a safety risk.

Quick Facts at a Glance

Recall Date
January 7, 2026
Hazard Level
HIGH
Brand
Philips North America
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL

Hazard Information

As part of the CT systems sub assembly, thirty-two (32) fasteners are used to attach the rotor to the bearing within the gantry. One or more of these fasteners may not be torqued to specification. If multiple fasteners are not torqued to specification, the rotor or rotor parts may become unsecured or displaced. While there has been no reported or observed event of expelled parts during gantry rotation, unsecured rotor parts may potentially be expelled.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Philips North America Llc or your healthcare provider for instructions. Notification method: Letter

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About This Product

The IQon Spectral CT is a medical imaging device used for detailed imaging in various healthcare settings. It is often employed in diagnostic procedures to assist healthcare professionals in evaluating patient conditions.

Why This Is Dangerous

If the fasteners that secure the rotor are improperly torqued, there is a risk that rotor parts may become unsecured, which could lead to parts being expelled during operation, posing a serious safety hazard.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

The recall affects the operational safety of medical imaging procedures. Healthcare facilities must cease use of the affected units, which could lead to temporary disruption in diagnostic services.

Practical Guidance

How to identify if yours is affected

  1. Locate the product code on the device, which is REF: 728332.
  2. Check the serial number against the list provided in the recall notice.
  3. Ensure that the device is not in use and has been powered down.

Where to find product info

The product code and serial numbers can typically be found on the back or underside of the device, near the power supply.

What timeline to expect

Expect a refund processing timeline of approximately 4-6 weeks after following the recall instructions.

If the manufacturer is unresponsive

  • Contact Philips North America again to follow up on your request.
  • Document all communications with Philips for your records.
  • Consider reporting your issue to the FDA if no response is received.

How to prevent similar issues

  • Always verify the torque specifications during regular maintenance checks.
  • Consult the manufacturer for updates on safety recalls and device maintenance.
  • Ensure that staff are trained to recognize and report any anomalies in device operation.

Documentation advice

Keep records of all communications with Philips, including emails, letters, and phone call notes.

Product Details

The recalled product is the IQon Spectral CT, Product Code (REF): 728332. It was distributed worldwide, including across 15 states in the U.S. and several countries, with a total of 52 units affected.

Key Facts

  • Recall date: January 7, 2026
  • Report date: February 18, 2026
  • Affected states: AL, AR, CA, CO, CT, FL, GA, HI, IL, IN, KY, LA, MA, MD, MN, NC, NY, OH, OR, PA, TX,
  • Quantity recalled: 52 units
  • Hazard level: High

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Details

Model Numbers
Product Code (REF): 728332
UDI-DI: 00884838059542
Serial Numbers: 60128
60141
60151
+15 more
Affected States
ALL
Report Date
February 18, 2026
Recall Status
ACTIVE

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