Quick Facts at a Glance
- Recall Date
- December 12, 2025
- Hazard Level
- HIGH
- Brand
- Philips North America
- Category
- Health & Personal Care
- Sold At
- Multiple Retailers
- Geographic Scope
- 1 states
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from FDA - Medical Devices; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Philips North America
- Product type
- Patient Monitor
- Model numbers
- Model No. 867216, (01)00884838099876(21)DK32800791[DK32800791], (01)00884838099876(21)DK32800825[DK32800825], (01)00884838099876(21)DK32800918[DK32800918], (01)00884838099876(21)DK32800947[DK32800947], (01)00884838099876(21)DK32801055[DK32801055], (01)00884838099876(21)DK32801076[DK32801076], (01)00884838099876(21)DK32801098[DK32801098] +11 more
- Sold at
- Multiple Retailers
- Where affected
- ALL
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
December 12, 2025
Reported by FDA DEVICE
January 14, 2026
RecallRadar source check
January 21, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
It was found that the MX40 device could not reconnect to the PIC iX when moving between Radiohead and Trident 1.4 GHz access points if the signal strength changed quickly.
What You Should Do
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Philips North America Llc or your healthcare provider for instructions. Notification method: Letter
About This Product
The Philips Smart-hopping 2.0 AP Patient Monitor is used in healthcare settings to continuously monitor patients’ vital signs. Healthcare providers rely on this device for accurate and timely data, especially in critical situations.
Why This Is Dangerous
The device’s inability to reconnect quickly when transitioning between access points can lead to gaps in patient monitoring. This can prevent healthcare providers from receiving real-time data necessary for patient care.
Industry Context
This recall is not part of a broader industry pattern.
Real-World Impact
The recall may disrupt healthcare operations as providers must find alternative monitoring solutions immediately. This could lead to increased workload and potential delays in patient care.
Practical Guidance
How to identify if yours is affected
- Locate the model number and serial number on your Philips Patient Monitor.
- Compare the model and serial numbers with those listed in the recall notice to determine if your device is affected.
- If the numbers match, stop using the device immediately.
Where to find product info
The model and serial numbers are typically found on the back or bottom of the monitor.
What timeline to expect
Expect a timeline of 4-6 weeks for processing refunds or replacements after contacting Philips.
If the manufacturer is unresponsive
- Contact Philips customer service again for follow-up.
- Document all communications with Philips regarding the recall.
How to prevent similar issues
- When purchasing medical devices, verify if they have recent safety certifications.
- Check for recalls and safety notices before using new devices.
- Choose devices from manufacturers with a strong safety record.
Documentation advice
Keep records of your purchase, any correspondence with Philips, and notes about the recall process.
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Product Details
The recall affects Philips Smart-hopping 2.0 AP Patient Monitors, specifically Model No. 867216. These devices were distributed nationwide in the United States.
Key Facts
- Recall date: December 12, 2025
- Quantity affected: 13,470 units
- Hazard level: High
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