Philips recalled 13,470 Smart-hopping 2.0 AP Patient Monitors on December 12, 2025. The MX40 device failed to reconnect to the PIC iX under certain conditions, posing a high risk to patient monitoring. Healthcare providers should stop using the device immediately and follow recall instructions.
It was found that the MX40 device could not reconnect to the PIC iX when moving between Radiohead and Trident 1.4 GHz access points if the signal strength changed quickly.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Philips North America Llc or your healthcare provider for instructions. Notification method: Letter
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The Philips Smart-hopping 2.0 AP Patient Monitor is used in healthcare settings to continuously monitor patients’ vital signs. Healthcare providers rely on this device for accurate and timely data, especially in critical situations.
The device’s inability to reconnect quickly when transitioning between access points can lead to gaps in patient monitoring. This can prevent healthcare providers from receiving real-time data necessary for patient care.
This recall is not part of a broader industry pattern.
The recall may disrupt healthcare operations as providers must find alternative monitoring solutions immediately. This could lead to increased workload and potential delays in patient care.
The model and serial numbers are typically found on the back or bottom of the monitor.
Expect a timeline of 4-6 weeks for processing refunds or replacements after contacting Philips.
Keep records of your purchase, any correspondence with Philips, and notes about the recall process.
The recall affects Philips Smart-hopping 2.0 AP Patient Monitors, specifically Model No. 867216. These devices were distributed nationwide in the United States.
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