HIGH

Philips Recalls Spectral CT 7500 Over Fastener Issues

Philips North America recalled three Spectral CT 7500 units on January 7, 2026. The recall affects models with potential fastener issues that could lead to unsecured rotor parts. Patients and healthcare providers should stop using the device immediately.

Quick Facts at a Glance

Recall Date
January 7, 2026
Hazard Level
HIGH
Brand
Philips North America
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL

Hazard Information

As part of the CT systems sub assembly, thirty-two (32) fasteners are used to attach the rotor to the bearing within the gantry. One or more of these fasteners may not be torqued to specification. If multiple fasteners are not torqued to specification, the rotor or rotor parts may become unsecured or displaced. While there has been no reported or observed event of expelled parts during gantry rotation, unsecured rotor parts may potentially be expelled.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Philips North America Llc or your healthcare provider for instructions. Notification method: Letter

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Product Details

The recalled product is the Spectral CT 7500 with Product Code (REF): 728334. The affected units were distributed worldwide, including states such as California and New York, and countries like Germany and Australia.

The Hazard

Thirty-two fasteners attach the rotor to the bearing within the gantry. If these fasteners are not torqued to specification, the rotor may become unsecured, posing a high risk of parts being expelled during operation.

What to Do

Patients and healthcare providers should immediately stop using the Spectral CT 7500. Contact Philips North America for further instructions and follow the recall instructions provided.

Contact Information

Contact Philips North America at the customer service number available on their website. Further details can be found at the FDA's recall page.

Key Facts

  • Recall date: January 7, 2026
  • Active status
  • Total units recalled: 3
  • Distributed worldwide
  • High hazard level

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Classification

Product Details

Model Numbers
Product Code (REF): 728334
UDI-DI: 00884838103627
Serial Numbers: 1005
1007
1008
Affected States
ALL
Report Date
February 18, 2026
Recall Status
ACTIVE

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