Philips North America recalled three Spectral CT 7500 units on January 7, 2026. The recall affects models with potential fastener issues that could lead to unsecured rotor parts. Patients and healthcare providers should stop using the device immediately.
As part of the CT systems sub assembly, thirty-two (32) fasteners are used to attach the rotor to the bearing within the gantry. One or more of these fasteners may not be torqued to specification. If multiple fasteners are not torqued to specification, the rotor or rotor parts may become unsecured or displaced. While there has been no reported or observed event of expelled parts during gantry rotation, unsecured rotor parts may potentially be expelled.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Philips North America Llc or your healthcare provider for instructions. Notification method: Letter
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The Spectral CT 7500 is a medical imaging device used for detailed diagnostic scans. Healthcare providers utilize these devices for a range of medical examinations and procedures.
Improperly torqued fasteners may lead to unsecured rotor parts, which poses a risk of parts being expelled during operation, potentially causing injury.
This recall is not part of a broader industry pattern.
This recall poses a serious safety concern for healthcare providers and patients, necessitating immediate cessation of use and compliance with recall instructions.
Product codes and serial numbers are typically located on the back or bottom of the device.
Expect 4-6 weeks for processing refunds or replacements.
Keep records of any correspondence regarding the recall, including emails and letters.
The recalled product is the Spectral CT 7500 with Product Code (REF): 728334. The affected units were distributed worldwide, including states such as California and New York, and countries like Germany and Australia.
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