Quick Facts at a Glance
- Recall Date
- January 7, 2026
- Hazard Level
- HIGH
- Brand
- Philips North America
- Category
- Health & Personal Care
- Sold At
- Multiple Retailers
- Geographic Scope
- 1 states
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from FDA - Medical Devices; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Philips North America
- Product type
- CT Scanner
- Model numbers
- Product Code (REF): 728334, UDI-DI: 00884838103627, Serial Numbers: 1005, 1007, 1008
- Sold at
- Multiple Retailers
- Where affected
- ALL
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
January 7, 2026
Reported by FDA DEVICE
February 18, 2026
RecallRadar source check
February 25, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
As part of the CT systems sub assembly, thirty-two (32) fasteners are used to attach the rotor to the bearing within the gantry. One or more of these fasteners may not be torqued to specification. If multiple fasteners are not torqued to specification, the rotor or rotor parts may become unsecured or displaced. While there has been no reported or observed event of expelled parts during gantry rotation, unsecured rotor parts may potentially be expelled.
What You Should Do
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Philips North America Llc or your healthcare provider for instructions. Notification method: Letter
About This Product
The Spectral CT 7500 is a medical imaging device used for detailed diagnostic scans. Healthcare providers utilize these devices for a range of medical examinations and procedures.
Why This Is Dangerous
Improperly torqued fasteners may lead to unsecured rotor parts, which poses a risk of parts being expelled during operation, potentially causing injury.
Industry Context
This recall is not part of a broader industry pattern.
Real-World Impact
This recall poses a serious safety concern for healthcare providers and patients, necessitating immediate cessation of use and compliance with recall instructions.
Practical Guidance
How to identify if yours is affected
- Check the product code on the device label.
- Verify serial numbers against the recall list: 1005, 1007, 1008.
- Contact your healthcare provider for further instructions.
Where to find product info
Product codes and serial numbers are typically located on the back or bottom of the device.
What timeline to expect
Expect 4-6 weeks for processing refunds or replacements.
If the manufacturer is unresponsive
- Document all communication attempts with Philips.
- Contact the FDA if issues persist.
How to prevent similar issues
- Always check for recalls before using medical equipment.
- Ensure devices are regularly inspected and maintained by qualified personnel.
Documentation advice
Keep records of any correspondence regarding the recall, including emails and letters.
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Product Details
The recalled product is the Spectral CT 7500 with Product Code (REF): 728334. The affected units were distributed worldwide, including states such as California and New York, and countries like Germany and Australia.
Key Facts
- Recall date: January 7, 2026
- Total units recalled: 3
- High hazard level
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Safety Guide
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