HIGH

Philips Ingenia 1.5T MR Systems Recalled Over Stiffness Value Errors

Philips North America recalled 10 Ingenia 1.5T MR systems on December 3, 2025, due to potential stiffness value errors. The affected models include Product Codes 781341 and 781396 with software versions R11.1 and R12.1. Healthcare providers must stop using these devices immediately to prevent misdiagnosis.

Quick Facts at a Glance

Recall Date
December 3, 2025
Hazard Level
HIGH
Brand
Philips North America
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL

Hazard Information

The potential for stiffness value errors when viewing exported MR Elastography (MRE) stiffness maps to viewer Picture Archiving and Communication System (PACS).

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Philips North America or your healthcare provider for instructions. Notification method: Letter

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Product Details

The recall affects Ingenia 1.5T MR systems with Product Codes (REF): 781341 and 781396. These systems were distributed worldwide, including multiple U.S. states and countries such as Canada and Germany. The systems were sold as part of standard medical imaging equipment.

The Hazard

The recall addresses the risk of stiffness value errors in exported MR Elastography (MRE) stiffness maps. These errors could lead to incorrect medical interpretations and potentially serious consequences for patient care.

Reported Incidents

No specific incidents of injury or death have been reported. However, the potential for misdiagnosis raises significant concerns regarding patient safety.

What to Do

Stop using the affected MR systems immediately. Follow the recall instructions provided by Philips North America and contact your healthcare provider for further instructions.

Contact Information

For more information, contact Philips North America at their official website or through the provided recall instructions.

Key Facts

  • Recall date: December 3, 2025
  • 10 units recalled
  • Affected models: Product Code 781341, 781396
  • Software Versions: R11.1, R12.1

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Classification

Product Details

Model Numbers
MR systems with SW version R11.1 and R12.1. (1) Product Code (REF): 781341
UDI-DI: 00884838055322
Serial Numbers: 70311
84560
84403
+8 more
Affected States
ALL
Report Date
February 4, 2026
Recall Status
ACTIVE

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