Philips North America recalled 1,913,441 IntelliVue Patient Monitors on October 31, 2025. The monitors may fail to alarm, posing a serious risk to patient safety. Healthcare providers and patients should stop using the device immediately and follow recall instructions.
Potential issue where the IntelliVue monitors did not alarm.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Philips North America Llc or your healthcare provider for instructions. Notification method: Letter
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The IntelliVue Patient Monitor MX800 is a medical device used in healthcare facilities to continuously monitor patients' vital signs. Healthcare providers rely on its alarm system to alert them to potential changes in a patient's condition.
The primary hazard is the failure of the monitor's alarm system, which may not alert healthcare providers in critical situations. This can lead to undetected deterioration of a patient's health status.
This recall is not part of a broader industry pattern.
The lack of functioning alarms poses a serious risk to patient safety, particularly in emergency and intensive care settings, leading to potential undetected health issues.
The product number and serial number are typically found on the back or bottom of the monitor.
Expect a refund or replacement processing time of approximately 4-6 weeks after returning the device.
Keep copies of any correspondence with Philips, along with receipts and proof of purchase for your records.
The IntelliVue Patient Monitor MX800, Product Number: 865240, is part of a global recall affecting 1,913,441 units. These monitors were distributed in the United States and numerous countries worldwide. They are used in healthcare settings to monitor patients' vital signs.
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