HIGH

Philips North America Issues Recall of MR Systems Due to High Hazard Risk

Philips North America recalled one unit of its MR system on December 3, 2025, due to potential stiffness value errors in MR Elastography maps. The recall affects systems with software versions R11.1 and R12.1, distributed worldwide. Healthcare providers should stop using the device immediately and follow the manufacturer's instructions.

Quick Facts at a Glance

Recall Date
December 3, 2025
Hazard Level
HIGH
Brand
Philips North America
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL

Hazard Information

The potential for stiffness value errors when viewing exported MR Elastography (MRE) stiffness maps to viewer Picture Archiving and Communication System (PACS).

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Philips North America or your healthcare provider for instructions. Notification method: Letter

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Product Details

The recalled product is the SmartPath to dStream for 3.0T MR system, with product code REF 782145. The affected software versions are R11.1 and R12.1. This device was distributed in the U.S. and several countries, including Belgium and Canada.

The Hazard

The recall addresses potential stiffness value errors when viewing exported MR Elastography stiffness maps on Picture Archiving and Communication Systems (PACS). These errors can lead to misinterpretation of patient conditions.

Reported Incidents

There are no reported incidents or injuries associated with this recall. The hazard level is classified as high.

What to Do

Patients and healthcare providers should stop using the MR system immediately. Contact Philips North America for further instructions and to follow the recall process.

Contact Information

For more details, contact Philips North America at the provided recall instructions. Information is also available on the FDA website.

Key Facts

  • Recall Date: December 3, 2025
  • Reported Date: February 4, 2026
  • Hazard Level: High
  • Quantity Recalled: 1 unit
  • Affected Software Versions: R11.1 and R12.1

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Details

Model Numbers
MR systems with SW version R11.1 and R12.1. Product Code (REF): 782145. UDI-DI: 00884838108684. Serial Numbers: 17385.
Affected States
ALL
Report Date
February 4, 2026
Recall Status
ACTIVE

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